Awesome, Good job man, keep this up i like it when people put up projects like this on HN.
Ask HN: Please review, contribute to, fork, or sell my open source Rails Help Desk app
11–14 of 14 posts
Re: Ask HN: Please review, contribute to, fork, or sell my open source Rails Help Desk app
#12BTW, callmeed do you have contact info like email for yourself?
Re: Ask HN: Please review, contribute to, fork, or sell my open source Rails Help Desk app
#13BTW, callmeed do you have contact info like email for yourself?
Should be in my profile ... or at erikdungan.com
Re: Ask HN: Please review, contribute to, fork, or sell my open source Rails Help Desk app
#14I would suggest you start the screencast by showing how a real helpdesk staff would use it to solve a ticket more quickly with your system than with just email or their brain. That would help sell it, imho.
Will do, thanks. Do you think a project like this should have its own site? (aside from what's on github) I personally don't have a ton of time to implement features beyond what we need at our company. Plus, I really only consider myself an intermediate Rails developer.
Having its own site will help non programmers to find your product. These people normally will need setup assistance so you could also charge extra money for this.