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The Psychology of Software Teams

routledge.com

11–20 of 63 posts

Re: The Psychology of Software Teams

#11
post #8

I feel like there could be a lot of value in understanding the psychology of teams and using it to build an environment where they can thrive. However, every person I've worked with who was into these workplace-psychology books started thinking of themselves as expert diagnosticians of other people's psychology. Every personality or problem got mapped back to a scenario from a book they read, even when it wasn't a go…

I am very curious: did you figure some of the books they were using?

Re: The Psychology of Software Teams

#12
post #8

I feel like there could be a lot of value in understanding the psychology of teams and using it to build an environment where they can thrive. However, every person I've worked with who was into these workplace-psychology books started thinking of themselves as expert diagnosticians of other people's psychology. Every personality or problem got mapped back to a scenario from a book they read, even when it wasn't a go…

This seems to be common in large corporations. Your example (requirements changing haphazardly) is a very common occurrence, it's a class of problem where the inevitable failure can't be isolated to one or two things with certainly.

Failure could be team burnout and attrition, it could be a major bug due to fast tracking validation (or not checking AI output), or a fundamental architectural issue with future repercussions that with a clearer mindset would have been considered .. or myriad other things in combination.

The person calling out the risk knows that it will 100% cause a failure somewhere. Exactly where and how the failure will occur cannot be predicted beforehand and it actually doesn't matter as the end result will be a missed delivery or incident.

Unfortunately the executive decision maker needs a concrete failure in order to implement a concrete solution.

Re: The Psychology of Software Teams

#13
post #4

Giant cookie banner says "Do not sell my personal information" + "switch the toggle to opt out". Which is it? Am I switching the toggle to opt out of selling my personal information or am I switching it to opt out of NOT selling my personal information? I shouldn't have to read a paragraph of fine print to tell if they are intentionally using a dark pattern or merely incapable of composing a simple declarative senten…

How I miss checkboxes instead of these god-damned Schrodinger's sliders that replaced them

Except they've now started ruining them too with the new asinine trend of making them look like radio buttons

Re: The Psychology of Software Teams

#15
post #8

I feel like there could be a lot of value in understanding the psychology of teams and using it to build an environment where they can thrive. However, every person I've worked with who was into these workplace-psychology books started thinking of themselves as expert diagnosticians of other people's psychology. Every personality or problem got mapped back to a scenario from a book they read, even when it wasn't a go…

Working with someone who thinks Team Topologies is an instruction manual is not fun.

Re: The Psychology of Software Teams

#16
post #11
post #8

I feel like there could be a lot of value in understanding the psychology of teams and using it to build an environment where they can thrive. However, every person I've worked with who was into these workplace-psychology books started thinking of themselves as expert diagnosticians of other people's psychology. Every personality or problem got mapped back to a scenario from a book they read, even when it wasn't a go…

I am very curious: did you figure some of the books they were using?

That's a good question. Some of the perspectives in the book can be helpful. The limitation is that the scenarios and themes in the books are always a little too perfect to reflect real life.

Like you're watching a movie and everything is going disastrously wrong, then the hero shows up and the tone completely changes for the better. Everything starts going right.

The most valuable parts are probably reframing the situations and looking for different perspectives as a way to broaden your thinking. I try to take them as as additional perspectives to have available.

I think the thing I disliked the most about having the books applied to me was when they were treated as an instruction manual for all situations. People would read those books and then start to fit every situation into something from the book.

The Team Topologies book that another comment brought up is a common offender. For years you could tell when someone had read the book because they'd try to force every organization to fit into the prescribed team and interaction formats. If it wasn't working out they'd switch to one of the other formats instead of thinking critically about what we needed for our unique situation.

Re: The Psychology of Software Teams

#17

One of the best pieces of work in this genre is Gerald Weinberg's the psychology of computer programming. https://geraldmweinberg.com/Site/Programming_Psychology.html

Thanks! I read a sample of the book in the original post, and I couldn’t help myself from feeling increasingly weird about the way the author just kept laying the “you’re the smartest person at the company” and “your work is what makes the world go round” stuff on, really thick. It felt like I was being psychology’d into enjoying the book and unfortunately turned me away, even though I was interested. Will check this one out instead.

Re: The Psychology of Software Teams

#18
post #11

Earlier quoted context omitted.

I am very curious: did you figure some of the books they were using?

That's a good question. Some of the perspectives in the book can be helpful. The limitation is that the scenarios and themes in the books are always a little too perfect to reflect real life. Like you're watching a movie and everything is going disastrously wrong, then the hero shows up and the tone completely changes for the better. Everything starts going right. The most valuable parts are probably reframing the si…

Re: Topologies I found it resulted in a lot of reorgs founded on the seeming belief that Conway's law is both immediate and retroactive - if we change the teams and what they own, their features and code will similarly now become cleanly organized.

It's a shame because the underlying message of not overloading teams with extremely broad feature areas is good, and was exactly what we needed.

Re: The Psychology of Software Teams

#19
post #4

Giant cookie banner says "Do not sell my personal information" + "switch the toggle to opt out". Which is it? Am I switching the toggle to opt out of selling my personal information or am I switching it to opt out of NOT selling my personal information? I shouldn't have to read a paragraph of fine print to tell if they are intentionally using a dark pattern or merely incapable of composing a simple declarative senten…

How I miss checkboxes instead of these god-damned Schrodinger's sliders that replaced them Except they've now started ruining them too with the new asinine trend of making them look like radio buttons

All those designer weenies need to justify their existence.

Re: The Psychology of Software Teams

#20
I really do not recommend to buy the ebook in this web shop. Its the worst UX I have ever seen in an online shop. Normally you would pay and then receive a link to download.

Here it goes like this:

- you receive an email: Please create an account on our website, you will benefit a lot from it

- then another email: If you want to get the book you just payed for, you must register first and then enter this code: #20 digit cryptic string#

- you create an account, eventually successfully bypass the dark pattern to seduce you to accept spam mails from them ("click here if you do not want to receive spam mails from us").

- You log in an see: "No books in your account", where can I enter the 20 digit cryptic code?

- Another look at the mails, oh, they said, "If you want to receive your book, you have to create an account on ANOTHER website

- You create another acccount

- Log in, you see a message: "Please click on the link in your confirmation mail"

- no confirmation mail received

- Go back, click on "send confirmation mail again"

- Some time later, confirmation mail arrives. But just a mail with header and footer but no content, no link to click

- Try again, same result

- Obviously something went wrong, can i report the bug somewhere? Of course not!

I am still waiting for my book.

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