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Just Let Me Write Digits

gendx.dev

11–20 of 89 posts

Re: Just Let Me Write Digits

#11
post #6

Earlier quoted context omitted.

Former web dev here, you’re… right :-/ the only thing that angers me more than this pattern is when they decide to fuck up scrolling

My most hated one is not allowing me to right-click to open a context menu, or even worse, making right-click act the same as left-click, redirecting me to some page I never intended to go to.

These are all great nominations.

Crazy to add complexity like this.

Re: Just Let Me Write Digits

#12
post #9

I'm curious if there's a reason this six-cell mechanism has become the defacto? It seems this should just be a single input field styled appropriately, but it feels like there must be an underlying reason I'm missing.

I'm guessing someone at some point thought that preventing copy and paste would stop bots, then everyone copied them.

Re: Just Let Me Write Digits

#13
On their website, when I enter a digit, the cursor advances to the next input box automatically. Deleting a digit with backspace also jumps back to the previous box. Seems to work perfectly for me. Maybe fixed since yesterday?

Re: Just Let Me Write Digits

#14
I have two products in the wild with PIN entry for kiosk users that have a regular text input field. I have been asked if it could be the typical single digit boxes thing like this, but _never_ by the actual kiosk users. The kiosk users don’t celebrate my input type choice either. It just goes to show that most users won’t even see the details unless they are impacted by those choices.

Re: Just Let Me Write Digits

#15
post #9

I'm curious if there's a reason this six-cell mechanism has become the defacto? It seems this should just be a single input field styled appropriately, but it feels like there must be an underlying reason I'm missing.

> It seems this should just be a single input field styled appropriately

Anecdotally, this seems to be the case on the majority of websites where I have to use such 2FA codes.

Re: Just Let Me Write Digits

#16
post #9

I'm curious if there's a reason this six-cell mechanism has become the defacto? It seems this should just be a single input field styled appropriately, but it feels like there must be an underlying reason I'm missing.

First off: I’m not really well-versed in terms of UX design, so these next guesses are as good as anyone’s:

- Six boxes communicate “== six digits, != password” (try to imagine the least tech-savvy user)

- Some people might not be able to quickly hold six digits in their head at once (especially seems to be the case with older people, from my experience), so seeing “I’ve already got two/three/four” visually is potentially an efficiency boost. This also correlates (again, just from my anecdotal experience) with the population that doesn’t have a password manager handling 2FA for them automatically…

- This is probably down to preference, but IMO it also feels faster somehow than a single input field with six digits, when it works properly (with the caveat that it feels much worse/slower if it doesn’t work)

- Now that everyone does it, you’re kinda forced to adopt it as well for recognizability.

But it’s an interesting question – we can’t ever imagine entering postal ZIP codes like that and yet that’s an area where it’d actually make more sense since there’s usually some notion of “more significant” digits at the start vs. end, so you could perhaps do some cool tricks with regard to pre-filtering state, city etc. names. Whereas OTP codes are (AFAIK) essentially fully random digits with no meaningful distinction.

Re: Just Let Me Write Digits

#17
Another peeve I have with this type of input is when entering the last digit automatically submits the form. Once I fat-fingered the last digit and was about to hit backspace, but it was too late, the form submitted and verification failed. I had to wait an excruciating amount of time for the SMS send rate limit to expire before I could try again (I no longer remember which service this was for).

Re: Just Let Me Write Digits

#18
post #13

On their website, when I enter a digit, the cursor advances to the next input box automatically. Deleting a digit with backspace also jumps back to the previous box. Seems to work perfectly for me. Maybe fixed since yesterday?

Read a bit further and the reason they had the issue was their uncommon keyboard layout, which is one that requires holding the shift key to access numeric digits. This broke the input filtering logic.

Re: Just Let Me Write Digits

#19
> So statistically speaking I’m surprised that this bug hasn’t been noticed and fixed yet!

I'm not so surprised, given that you cannot write support tickets if the bug prevents you from registering...

Also, I don't think people have high hopes that a broken government website will ever get fixed.

Re: Just Let Me Write Digits

#20
Same, but for dates. There's ; it's literally a solved problem ffs. Forcing to scroll through years, months and days in your remarkably creative date selection widget is extremely user hostile.
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