Interestingly, I've been getting closer to wanting something like this. The biggest reduction on customer support we've been able to do so far is short screencasts explaining features quickly and clearly. But as Zenbox gets more and more international customers, this works less and less - we get emails asking for support in several different languages pretty frequently now. I'll probably look into Dubjoy, and hope it…
2. we will. We have a quick demo, but please disregard voice quality on this one http://dubjoy.com/embed_test.html