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Claude Account Suspended Seconds After Purchase?

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11–20 of 49 posts

Re: Claude Account Suspended Seconds After Purchase?

#12
post #8

Earlier quoted context omitted.

no - i'm in europe :/

Have you created multiple accounts? And possibly one of more or the others were banned before this?

Nope, I have an enterprise account that I use heavily during my day job.

I registered it for my personal business, using my business credit card and I see the payment has been reserved in my banking app, but it hasn't fully registered yet?

It was a Mastercard credit card, and I'm wondering if something along the likes of "3D Secure" credit card protection did this..

Re: Claude Account Suspended Seconds After Purchase?

#14
post #8

Earlier quoted context omitted.

no - i'm in europe :/

Have you created multiple accounts? And possibly one of more or the others were banned before this?

The only other explanation I have is that I was trying to connect Zed with Claude, so that redirected me to the Claude site, I registered an account and it said it needed a pro license, so I plugged in my CC details and off it went.

Upon returning the OAuth (or w/e auth it is) back to Zed; it logged me out and told me i was banned.

Re: Claude Account Suspended Seconds After Purchase?

#15
post #8

Earlier quoted context omitted.

Have you created multiple accounts? And possibly one of more or the others were banned before this?

Nope, I have an enterprise account that I use heavily during my day job. I registered it for my personal business, using my business credit card and I see the payment has been reserved in my banking app, but it hasn't fully registered yet? It was a Mastercard credit card, and I'm wondering if something along the likes of "3D Secure" credit card protection did this..

[deleted]

Re: Claude Account Suspended Seconds After Purchase?

#16

We got the same issue. Some credit cards get automatically banned. We had to create another account (same info) but use a different credit card. (BTW: you will be charged even if they ban you)

The achievements of thousands of of agents vibe coding in parallel. Marvellous, simply marvellous. And the news fearmonger how AI will replace jobs. Lol

Re: Claude Account Suspended Seconds After Purchase?

#17

We got the same issue. Some credit cards get automatically banned. We had to create another account (same info) but use a different credit card. (BTW: you will be charged even if they ban you)

Did you attempt to appeal? support@anthropic.com is just an AI bot that refuses to connect me through to human support :'(

Re: Claude Account Suspended Seconds After Purchase?

#18

We got the same issue. Some credit cards get automatically banned. We had to create another account (same info) but use a different credit card. (BTW: you will be charged even if they ban you)

>(BTW: you will be charged even if they ban you)

Lol, wtf. I'm guessing some jurisdictions would consider that theft.

Re: Claude Account Suspended Seconds After Purchase?

#20
post #8

Earlier quoted context omitted.

Have you created multiple accounts? And possibly one of more or the others were banned before this?

The only other explanation I have is that I was trying to connect Zed with Claude, so that redirected me to the Claude site, I registered an account and it said it needed a pro license, so I plugged in my CC details and off it went. Upon returning the OAuth (or w/e auth it is) back to Zed; it logged me out and told me i was banned.

That's probably why. You're not allowed to use the subscription with any other coding harness other than Claude Code.
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