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Waymo Drives Off with South Bay Man's Luggage

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Re: Waymo Drives Off with South Bay Man's Luggage

#11

Post by userbinator »

ranger_danger wrote: post #3
CaliforniaKarl wrote: post #2

I am surprised the trunk didn't open, and I’m very surprised that Waymo support could not turn the vehicle around. I’ve had a Waymo alert me when I left something in the back seat; I’m surprised it did not do the same for the trunk. I think the person should report this to either the California DMV or CPUC, as well as the local airport authority. For autonomous vehicles, I think people need to ‘normalize’ leaving one…

What happens if one were to keep leaving doors open? I wonder if they would ban you or something.

They would probably start to consider installing automatic doors if enough people do it.

Re: Waymo Drives Off with South Bay Man's Luggage

#13

Post by lokar »

ranger_danger wrote: post #9
cosmotic wrote: post #5

Earlier quoted context omitted.

Wonder no more. They order doordashers to close the door. https://www.cnbc.com/2026/02/12/waymo-is-paying-doordash-gig...

Interesting... I wonder if getting paid for closing the door still requires you to be active enough on the platform... otherwise I imagine you'd have people signing up for DoorDash just to stand in front of popular places and "hold the door open" for people... $10-20 a pop sounds like a good hustle.

As a passenger, they probably silently black-list you if you do it to much

Re: Waymo Drives Off with South Bay Man's Luggage

#14

Post by disillusioned »

userbinator wrote: post #12

take two complementary rides to pick it up That seems... reasonable? They're not saying "come at your own expense" but giving him a ride there and back.

It'd be nicer if they sent someone with his luggage TO HIM rather than making HIM take his time to go on a tour to the depot, though.

Re: Waymo Drives Off with South Bay Man's Luggage

#15

Post by jcgrillo »

userbinator wrote: post #12

take two complementary rides to pick it up That seems... reasonable? They're not saying "come at your own expense" but giving him a ride there and back.

No, it doesn't. It used to be when the airline lost your bag they would get it to you no matter what. They own their mistake, and make it right to the best of their ability. In the most egregious case I can recall, delivering skis and poles 4hr+ from the airport into a remote mountain village ca. 2003. This is how you build trust in your brand--when you fuck up, you take ownership and make it right. You don't just shrug it off and throw a gift card on the floor like "take it or leave it idgaf".

Re: Waymo Drives Off with South Bay Man's Luggage

#17

Post by gboss »

CaliforniaKarl wrote: post #2

I am surprised the trunk didn't open, and I’m very surprised that Waymo support could not turn the vehicle around. I’ve had a Waymo alert me when I left something in the back seat; I’m surprised it did not do the same for the trunk. I think the person should report this to either the California DMV or CPUC, as well as the local airport authority. For autonomous vehicles, I think people need to ‘normalize’ leaving one…

For what it’s worth, I always leave the door I exited out of open while removing luggage from the trunk. It’s just safer. Edit: from any uber or lyft

Re: Waymo Drives Off with South Bay Man's Luggage

#19

Post by inerte »

userbinator wrote: post #12

take two complementary rides to pick it up That seems... reasonable? They're not saying "come at your own expense" but giving him a ride there and back.

If I steal your luggage, do you expect to be paid to get it or that I return to you?

Waymo should have white-gloved this and sent Larry Page himself to deliver the luggage. This is horrible PR. Airlines will send you their luggage if misplaced. One day Waymo will drive-off with your toddler and ask you to file for adoption if you want them back.

Re: Waymo Drives Off with South Bay Man's Luggage

#20

Post by jerlam »

userbinator wrote: post #11
ranger_danger wrote: post #3

Earlier quoted context omitted.

What happens if one were to keep leaving doors open? I wonder if they would ban you or something.

They would probably start to consider installing automatic doors if enough people do it.

Pretty sure the next generation of Waymos, the Zeekr vans, have auto-closing doors.
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