Live data from Hacker News

FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

daedal.io

11–20 of 242 posts

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#12
post #9

It honestly is a bit dissapointing that most of the internet's "infrastructure" is tied up in large corporations that just get money for free by being the only provider and face little to no backlash (because of their monopoly) when they neglect things like basic customer service.

> get money for free How do they get money for free? What is stopping everyone else from doing the same?

A monopoly. It's hard for "everyone else" to develop a monopoly today, to suggest otherwise is a ridiculous assertion.

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#13

Maybe they should try getting a paid Google Workspace subscription /s

This is a plausible explanation based on the amount of fraud tolerated in other parts of their business. But it's probably going to cost you more than one Workspace subscription.

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#14

It honestly is a bit dissapointing that most of the internet's "infrastructure" is tied up in large corporations that just get money for free by being the only provider and face little to no backlash (because of their monopoly) when they neglect things like basic customer service.

Gmail is free. How much customer support resources should someone reasonably expect a company to dedicate towards their free-of-charge services?

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#15

Good luck. These big tech companies have no incentive to care about support or really anything that isn’t tied directly to making money. And unless you have a friend there, Google staff have no incentive either. Solving this won’t help with their promotions.

I think there are lots of people that will see this story that either work at google or know someone who does, and I bet it will lead to their issue getting fixed. The squeaky wheel gets the grease.

Based on how much zendesk spam there is i doubt it.

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#16

It honestly is a bit dissapointing that most of the internet's "infrastructure" is tied up in large corporations that just get money for free by being the only provider and face little to no backlash (because of their monopoly) when they neglect things like basic customer service.

Gmail is free. How much customer support resources should someone reasonably expect a company to dedicate towards their free-of-charge services?

I don't know if it's that simple. As a litmus test, try to set up your own mail server. See how many milliseconds it takes for it to be blacklisted by gmail. And then observe the response time for their support, when you try to clear up the confusion that google has about your intentions.

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#17
post #9

Earlier quoted context omitted.

> get money for free How do they get money for free? What is stopping everyone else from doing the same?

A monopoly. It's hard for "everyone else" to develop a monopoly today, to suggest otherwise is a ridiculous assertion.

They aren't a monopoly, and especially not a monopoly on emails.

How did we get to the point where there can be 12 services, but the one with lots of customers is a "Monopoly". Its a complete destruction of the word. They aren't killing their competitors, nor making it illegal to compete. Yeah its harder in the current era to run your own mail server, for a variety of reasons involving spam. But can we just cut the shit on calling literally every company with more than 100 employees a Monopoly?

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#18
post #9

It honestly is a bit dissapointing that most of the internet's "infrastructure" is tied up in large corporations that just get money for free by being the only provider and face little to no backlash (because of their monopoly) when they neglect things like basic customer service.

> get money for free How do they get money for free? What is stopping everyone else from doing the same?

>How do they get money for free?

market power

>What is stopping everyone else from doing the same?

see above

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#19
post #9

Earlier quoted context omitted.

> get money for free How do they get money for free? What is stopping everyone else from doing the same?

>How do they get money for free? market power >What is stopping everyone else from doing the same? see above

Nice circular reasoning you got there. How do they have market power? Did they get it for free?

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#20

It seems weird that Google wouldn't have some kind of observability alert on outgoing email. 10k emails per week is a lot.

What if someone (Google) used Google suite to send 10k emails to fire people. Wouldn’t that be considered normal for the server for a day let alone a week. Yes I know I could have come up with a better example.
Post reply on HN