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Sonnet 4.6 Elevated Rate of Errors

status.claude.com

11–20 of 91 posts

Re: Sonnet 4.6 Elevated Rate of Errors

#12
post #8

A bit surprised by the snarky comments here -- I also want Claude to work reliably but very few (no?) companies have ever seen this level of rapid growth. We're going to go through a long fail-whale-style period and I can imagine very, very few companies that could avoid that.

They’re asking for $100+/mo for the plans that are actually usable at scale. If I’m paying that much I have very high expectations.

There’s also the fact that they’re known for dogfooding heavily, I imagine that contributes to it a lot.

Re: Sonnet 4.6 Elevated Rate of Errors

#16
post #8

A bit surprised by the snarky comments here -- I also want Claude to work reliably but very few (no?) companies have ever seen this level of rapid growth. We're going to go through a long fail-whale-style period and I can imagine very, very few companies that could avoid that.

They always have the option to stop accepting new customers when their infrastructure is peaked out instead of lowering quality for everyone.

Re: Sonnet 4.6 Elevated Rate of Errors

#17
post #9
post #8

A bit surprised by the snarky comments here -- I also want Claude to work reliably but very few (no?) companies have ever seen this level of rapid growth. We're going to go through a long fail-whale-style period and I can imagine very, very few companies that could avoid that.

How can Claude work reliably if Claude keeps going on vacation for several hours? Maybe it is recovering from the weekend a few days ago, but wanted to take an extra day off like it did on Monday, hence the "outage".

> How can Claude work reliably if Claude keeps going on vacation for several hours?

Not that I wish to anthropomorphise it in this answer, but businesses have managed just fine when humans do this for "lunch breaks" and "going home for the evening to sleep".

(And even mandatory meetings which should have been emails).

Re: Sonnet 4.6 Elevated Rate of Errors

#18
post #8

A bit surprised by the snarky comments here -- I also want Claude to work reliably but very few (no?) companies have ever seen this level of rapid growth. We're going to go through a long fail-whale-style period and I can imagine very, very few companies that could avoid that.

They’re asking for $100+/mo for the plans that are actually usable at scale. If I’m paying that much I have very high expectations. There’s also the fact that they’re known for dogfooding heavily, I imagine that contributes to it a lot.

> They’re asking for $100+/mo for the plans that are actually usable at scale. If I’m paying that much I have very high expectations.

They’re losing money on you at that price point.

Or more precisely you’re paying for it by giving them training data.

Re: Sonnet 4.6 Elevated Rate of Errors

#19
post #8

A bit surprised by the snarky comments here -- I also want Claude to work reliably but very few (no?) companies have ever seen this level of rapid growth. We're going to go through a long fail-whale-style period and I can imagine very, very few companies that could avoid that.

They’re asking for $100+/mo for the plans that are actually usable at scale. If I’m paying that much I have very high expectations. There’s also the fact that they’re known for dogfooding heavily, I imagine that contributes to it a lot.

they can adjust prices or you can adjust your expectations.

...and let's be realistic, it'll be both.

Re: Sonnet 4.6 Elevated Rate of Errors

#20
post #16
post #8

A bit surprised by the snarky comments here -- I also want Claude to work reliably but very few (no?) companies have ever seen this level of rapid growth. We're going to go through a long fail-whale-style period and I can imagine very, very few companies that could avoid that.

They always have the option to stop accepting new customers when their infrastructure is peaked out instead of lowering quality for everyone.

You don't know whether this is due to infrastructure capacity or has other reasons (organizational). Also, "let's stop accepting new customers" is probably not a realistic choice for a hundred reasons.
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