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Issue Tracking Is Dead

linear.app

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Re: Issue Tracking Is Dead

#11

Post by bdangubic »

cristinacordova wrote: post #9
tablet wrote: post #8

Earlier quoted context omitted.

Why not use Claude Cowork? It already can connect to any tool via MCP and do all these things (and Claude Code to, well, code tasks)

Claude Cowork is great when you want to collaborate with AI and third-party tools via MCP, but it's not a multi-user collaboration tool built for organizations. Our customers need to collaborate on software products and AI is only one part of the equation. Our customers need a system of record (long-term history, priority, and cross-team visibility of a project) and contextual collaboration (e.g. a customer success t…

> but Linear’s agent is integrated into the workflow where the planning actually happens and is multi-player by design.

I wish you succeed and become multi-trillion dollar company but this is dying a slow death. I work on multiple projects as a contractor and number of things these days that are "multiple-player" are slowly approaching a zero...

Re: Issue Tracking Is Dead

#12

Post by darkteflon »

tablet wrote: post #8
cristinacordova wrote: post #5

Earlier quoted context omitted.

We're well aware that feedback comes from anywhere. The Linear agent also exists in other tools (Slack, Gong, Intercom, Zendesk, etc.) and we'll continue to add more channels to support collecting and managing feedback where it's coming from. https://linear.app/changelog/2025-10-23-linear-agent-for-sla... https://linear.app/changelog/2025-12-11-linear-agent-for-int...

Why not use Claude Cowork? It already can connect to any tool via MCP and do all these things (and Claude Code to, well, code tasks)

Heard in every Fortune 500 board room right now

Re: Issue Tracking Is Dead

#13

Post by demuis »

steve_adams_86 wrote: post #10

This feels awkwardly premature and dubious. I think "we're adding features to support better context modelling and execution with LLMs" would have sufficed. I've thought of Linear as a careful, measured, thoughtful company in the past so this seems out of the blue, like there's some kind of existential crisis occurring over there.

What would you do instead? The value of your core product has plummeted over night, you have to support a valuation above $1B, and your assets are good penetration into current generation companies and good reputation as a tastemaker saas

Re: Issue Tracking Is Dead

#14

Post by cristinacordova »

steve_adams_86 wrote: post #10

This feels awkwardly premature and dubious. I think "we're adding features to support better context modelling and execution with LLMs" would have sufficed. I've thought of Linear as a careful, measured, thoughtful company in the past so this seems out of the blue, like there's some kind of existential crisis occurring over there.

Linear is actually growing faster than it has in years (across revenue, new users, and engagement). But how people are using it has changed. They’re leaning much more heavily into agentic workflows. Ignoring that shift would be the real mistake, so we’re leaning into it.

Re: Issue Tracking Is Dead

#15

Post by steve_adams_86 »

cristinacordova wrote: post #14
steve_adams_86 wrote: post #10

This feels awkwardly premature and dubious. I think "we're adding features to support better context modelling and execution with LLMs" would have sufficed. I've thought of Linear as a careful, measured, thoughtful company in the past so this seems out of the blue, like there's some kind of existential crisis occurring over there.

Linear is actually growing faster than it has in years (across revenue, new users, and engagement). But how people are using it has changed. They’re leaning much more heavily into agentic workflows. Ignoring that shift would be the real mistake, so we’re leaning into it.

I'm glad to hear Linear's doing well. It's still my favourite tool for the job.

I should have phrased my comment better. The post conveyed a sort of undue urgency to me that I found uncharacteristic and off-putting. I don't think Linear is actually having an existential crisis.

It's going to vary from person to person a lot. The people using more agentic workflows will think "finally, this will be great". People like me who don't have the AI kool-aid IV'd directly into their veins might be a bit more skeptical. Exaggerating for effect, here. I use AI plenty, but I want it to stay far away from my issue tracker. To me that's a sacred space that can't be polluted by LLM noise. I'm sure a lot of people will categorize me as a crusty boomer for that.

Re: Issue Tracking Is Dead

#17

Post by SilverElfin »

aurareturn wrote: post #2

Code Intelligence. Linear can understand, answer questions about, and debug your codebase. Code Diffs. Review code within a fast, modern interface built for both humans and agents to iterate together. Linear Coding Agent. Linear writes code and automatically fixes bugs. Powered by frontier models, enhanced with native Linear context and tools So another wrapper around Claude/OpenAI but with issue tracking integrated.…

> Linear is the shared product system that turns context into execution.

I agree it’s weird, but this is a pattern many companies are applying. They’re desperate to look like an AI company and to centralize themselves as the place where everything happens. It helps with investors and some customers.

But yes I think having agents in these products is weird - and most people would rather access the basic features / data via their own agent of choice, outside these products.

Re: Issue Tracking Is Dead

#18

Post by sevenseacat »

Look, Linear, I like you. I currently use you. You're the best of a shitty bunch.

If you keep going down this track, you will enshittify your product and make those of us who just want a goddamn issue tracker, to start looking elsewhere for what feels like the millionth time.

Re: Issue Tracking Is Dead

#19

Post by steve_adams_86 »

demuis wrote: post #13
steve_adams_86 wrote: post #10

This feels awkwardly premature and dubious. I think "we're adding features to support better context modelling and execution with LLMs" would have sufficed. I've thought of Linear as a careful, measured, thoughtful company in the past so this seems out of the blue, like there's some kind of existential crisis occurring over there.

What would you do instead? The value of your core product has plummeted over night, you have to support a valuation above $1B, and your assets are good penetration into current generation companies and good reputation as a tastemaker saas

I can't speak to what I'd do instead because I don't work at Linear or have enough insight into the state of the market, their product, competitors, or where things seem to be going.

I just know the post gave me weird vibes.

Did the value actually plummet? All sentiment and reporting I see has generally been positive and I don't see direct evidence of a recent plunge.

Re: Issue Tracking Is Dead

#20

Post by aurareturn »

cristinacordova wrote: post #5
aurareturn wrote: post #2

Code Intelligence. Linear can understand, answer questions about, and debug your codebase. Code Diffs. Review code within a fast, modern interface built for both humans and agents to iterate together. Linear Coding Agent. Linear writes code and automatically fixes bugs. Powered by frontier models, enhanced with native Linear context and tools So another wrapper around Claude/OpenAI but with issue tracking integrated.…

We're well aware that feedback comes from anywhere. The Linear agent also exists in other tools (Slack, Gong, Intercom, Zendesk, etc.) and we'll continue to add more channels to support collecting and managing feedback where it's coming from. https://linear.app/changelog/2025-10-23-linear-agent-for-sla... https://linear.app/changelog/2025-12-11-linear-agent-for-int...

That's the thing. You can't possibly track all the places where customer feedback come from. So you'll end up needing a human to curate feedback.

The only chance is some sort of universal AI agent as an employee that can use a computer like a human. I doubt it's linear that builds that.

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