The graph showing that "Bank teller employment has fallen off a cliff" is not zero based. This is pretty damn bad. The graph looks like it's going down 90%, but it's actually going from 350k to 150k. That's a ~60% drop which is a lot, but not "falling off a cliff".
ATMs didn’t kill bank teller jobs, but the iPhone did
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Re: ATMs didn’t kill bank teller jobs, but the iPhone did
#12I do not get what's special about banking apps as opposed to online banking. I've been doing online banking in the browser on a PC since before apps and I'm still doing it because dealing with data on a phone is painful compared to a PC. Is an app really that much easier to use?
Sounds like someone forgetting that for a large number of people, their mobile device is their only computer.
Re: ATMs didn’t kill bank teller jobs, but the iPhone did
#13[deleted]
Re: ATMs didn’t kill bank teller jobs, but the iPhone did
#14Everyone I knew working as a bank teller quit because the actual job is screwing over old people with bad performing and long lasting investments. My bank calls me at least once a year to tell me my personal bank teller changed again.
A personal banker and a bank teller are not the same thing. I think you're conflating or confusing two different professions.
the line is being blurred as the need for tellers goes down many banks have the tellers performing personal banking adjacent tasks, like selling products, accounts or other upsells to existing customers
Re: ATMs didn’t kill bank teller jobs, but the iPhone did
#15> an AI system is literally a machine that can think and do things itself why do so many writers claim this as a matter of fact? are we losing (or did we never have) a shared definition of the word "think"? can an LLM, at this time, function with zero human input whatsoever? edit to add: these are genuine questions, not meant to be rhetorical :) it's hard for me to gauge a broader understanding of AI/LLMs since most…
>are we losing (or did we never have) a shared definition of the word "think"
People have been saying, “the computer is thinking,” while webpages are loading or software is running for as long as I’ve been consciously aware. I agree there’s something new about describing AI as, “literally a machine that can think,” but language has always had fuzzy borders
Re: ATMs didn’t kill bank teller jobs, but the iPhone did
#16I do not get what's special about banking apps as opposed to online banking. I've been doing online banking in the browser on a PC since before apps and I'm still doing it because dealing with data on a phone is painful compared to a PC. Is an app really that much easier to use?
How do you scan a check on your PC?
Generally yes the apps tend to be easier to use for most things, especially with a high-speed internet connection. Customers prefer them, banks build them since customers prefer them.
Re: ATMs didn’t kill bank teller jobs, but the iPhone did
#17I do not get what's special about banking apps as opposed to online banking. I've been doing online banking in the browser on a PC since before apps and I'm still doing it because dealing with data on a phone is painful compared to a PC. Is an app really that much easier to use?
You can deposit checks via the app pretty easily.
The last time I've used a check was close to thirty years ago. I assume
ahartmetz's experience is similar.
Many countries have functioning giro systems. The U.S. is just an outlier.
Re: ATMs didn’t kill bank teller jobs, but the iPhone did
#18The graph showing that "Bank teller employment has fallen off a cliff" is not zero based. This is pretty damn bad. The graph looks like it's going down 90%, but it's actually going from 350k to 150k. That's a ~60% drop which is a lot, but not "falling off a cliff".
60% job loss is not off a cliff?
That huge job loss also means no hiring. If you were a bank teller you would seriously need to consider a job switch
Re: ATMs didn’t kill bank teller jobs, but the iPhone did
#19I do not get what's special about banking apps as opposed to online banking. I've been doing online banking in the browser on a PC since before apps and I'm still doing it because dealing with data on a phone is painful compared to a PC. Is an app really that much easier to use?
Mobile payments (at least in places where they are executed correctly) are certainly a huge improvement over physically exchanging cash and change. I haven't needed to take out my wallet for years.
Re: ATMs didn’t kill bank teller jobs, but the iPhone did
#20Everyone I knew working as a bank teller quit because the actual job is screwing over old people with bad performing and long lasting investments. My bank calls me at least once a year to tell me my personal bank teller changed again.
Bad performing and long lasting you say?