11–13 of 13 posts
Does the "response rate" only reflect initial emails? If there is a conversation, then it's going to end eventually, so the fact that you don't respond to an email that says "okay" wouldn't really mean much.
Those graphs were really confusing. The email volume line graph. Are those data points per hour? every half hour? How can they have a seemingly continuous line graph for this histogram-style data? The "<20 words" graphs.. they don't look cumulative but the labels make them seem like they are. The correct labels should be, for example, "20 <= w < 30".
Does the "response rate" only reflect initial emails? If there is a conversation, then it's going to end eventually, so the fact that you don't respond to an email that says "okay" wouldn't really mean much.
We don't have a response rate graph yet. We do have a time before first response rate graph. Fred is comparing the total number of emails that he gets vs he sends from/to certain people, which is not the same as response rate.