Thank you for the feedback and for pointing out the typo on the technology page.

We discussed the "language" issue extensively before this announcement. The fundamental challenge we faced was that this announcement - at this time - is not targeted at developers. The "gushing market-speak" and press release language were intended for a specific audience. Based on the companies who contacted us to learn more about Ameche yesterday, it appears we reached our specific target market as we desired.

We will have a more in-depth, technology and developer focused Ameche announcement and release at a later time.

You mentioned "In the past, I've [used] Voxeo IVR platforms..." and I wanted to comment on that.

Voxeo's IVR platform (Prophecy) is recognized by Gartner and Datamonitor as industry leading. Prophecy is used in the largest IVR deployments in the world (more than 50,000 ports for a single customer application) and the smallest (single-line micro-banking applications in Africa).

Voxeo is also extremely customer focused. We have a reputation for being so that is shown by our customer retention rate (over 99%) and customer satisfaction scores.

I and everyone else at Voxeo are extremely interested in improving Prophecy and our other products in any way possible. If you have any specific criticism of our platforms or our documentation I'd love to hear it. I'll pay you for your time to talk with us about the things you disliked. Please let me know if you'd be up for that. You can reply here or contact me via @visionik on Twitter.

Thanks again,

-Jonathan (Chairman of Voxeo)