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Amazon One palm authentication discontinued

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11–20 of 188 posts

Re: Amazon One palm authentication discontinued

#11

I didn't even know this was available to other businesses -- I've only ever seen it at Whole Foods. Curious if they're keeping it at Whole Foods or discontinuing the hardware altogether? Can't say I've ever once seen someone actually use it to pay there.

I literally just signed up for this. Guess I have the killing touch.

I don’t see the point though. It is a payment solution in search of a problem. It is a nice bonus first party payment solution at Whole Foods though.

Re: Amazon One palm authentication discontinued

#12

I didn't even know this was available to other businesses -- I've only ever seen it at Whole Foods. Curious if they're keeping it at Whole Foods or discontinuing the hardware altogether? Can't say I've ever once seen someone actually use it to pay there.

I used it once, a couple of weeks ago. Had been meaning to sign up for a couple of years and then just randomly completed the process recently.

Re: Amazon One palm authentication discontinued

#13
This is sad. I loved paying by palm at Whole Foods because it was definitely the fastest way to do things. You just scanned and you were out. Now I've got to slowly type in my phone number for Prime and then tap my watch and select the right credit card (palm scan always used my groceries card). Ah well, perhaps adoption was low.

Re: Amazon One palm authentication discontinued

#14
post #9

Wonder what stunted adoption of this? High costs, users not liking it b/c privacy, credit cards/tap to pay being a good enough experience already? The handful of times I used this, it was nice.

I was personally creeped out by it at the handful of Whole Foods I saw this. I’d rather tap and pay or pay by QR code.

I just signed up and used it at Whole Foods. For me, and for that use case only it removes a step of loading the Whole Foods app to scan a QR code for my account.

But have no idea why anyone else would adopt this.

Re: Amazon One palm authentication discontinued

#15
Click on the link to read about this:

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    Request ID: IFiQvbhPlrP5MaRdM5km5yAdFAEmvC_IUx2LA899aXly11zm3wAoKg==
Is it the HN "Hug of Death" ?

Re: Amazon One palm authentication discontinued

#16

Earlier quoted context omitted.

I think they are going all in on Alexa+ and cutting many other teams (speaking fully as an outsider). The new Echo Dot Max makes controlling your TV/Browsing youtube with natural language really nice (same for exploring Amazon Music - Spotify needs to catch up with this fast). Subscriptions for AI in the living room is what they are first movers of at the moment.

How does that compare with Google? I tried updating my Google Mini smart speakers to have Gemini and it still seems dumb as a box of rocks.

This has been the worst downgrade for me. Response times have skyrocketed. The minimum time to response is now a few seconds slower and the responses continue to be low quality. The speaker seems to have even lost some functionality where it says "I can't do that yet" for a thing it mostly could already do previously. If I could tell anyone with Google Home devices one thing, it would be to not 'upgrade' to Gemini.

Re: Amazon One palm authentication discontinued

#18

Wonder what stunted adoption of this? High costs, users not liking it b/c privacy, credit cards/tap to pay being a good enough experience already? The handful of times I used this, it was nice.

My doctor's office was using it. I didn't want to give them my biometric data.

Re: Amazon One palm authentication discontinued

#19
post #13

This is sad. I loved paying by palm at Whole Foods because it was definitely the fastest way to do things. You just scanned and you were out. Now I've got to slowly type in my phone number for Prime and then tap my watch and select the right credit card (palm scan always used my groceries card). Ah well, perhaps adoption was low.

I just scan the QR code from the Whole Foods app on my phone. Then tap the button to pay with the credit card linked to the account.

For security reasons, it makes sense that if you use your phone number rather than the QR code, of course you don't have the option to utilize the linked card.

Meant to register the palm thing but just never got around to it, wasn't even really sure how/where? That was the main blocker for me -- was never prompted to do it as part of checkout, and didn't want to waste time going over to customer service to ask how.

Re: Amazon One palm authentication discontinued

#20
post #13

This is sad. I loved paying by palm at Whole Foods because it was definitely the fastest way to do things. You just scanned and you were out. Now I've got to slowly type in my phone number for Prime and then tap my watch and select the right credit card (palm scan always used my groceries card). Ah well, perhaps adoption was low.

Amazon, 1998: hello we sell books but online

Amazon, 2023: please return to your Primehouse for your nightly Primemeal, valued Primecitizen

- krang t. nelson

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