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SendGrid isn’t emailing about ICE or BLM – it’s a phishing attack

fredbenenson.com

11–20 of 152 posts

Re: SendGrid isn’t emailing about ICE or BLM – it’s a phishing attack

#11
post #3

Before anyone launches themselves into the sky: the title is clickbait. This is about phishing attempts that use ICE to persuade you to click. Sendgrid the company is not emailing about supporting ICE. But technically Sendgrid the infrastructure is.

[flagged]

Re: SendGrid isn’t emailing about ICE or BLM – it’s a phishing attack

#12
Having a friendly name listed in the From field is part of the problem. SPF, DKIM, and DMARC make it possible to control who can send as your domain, if the receiver cares to check. If you have strict SPF and DMARC rules, most receivers will drop or not accept emails that fail the rules. But you can't control using your brand from unaffiliated domains.

Would you even open an email from noreply@drummond.com if that's what showed up in the message list?

On mobile it's worse. Gmail (Android) doesn't even show the From address at all when you open an email. For some emails, I can tap the sender icon and see the address, for others I have to find the hit reply (but if DMARC et al doesn't validate a Reply-To address) or go find a computer and see the message there.

Re: SendGrid isn’t emailing about ICE or BLM – it’s a phishing attack

#13
post #3

Before anyone launches themselves into the sky: the title is clickbait. This is about phishing attempts that use ICE to persuade you to click. Sendgrid the company is not emailing about supporting ICE. But technically Sendgrid the infrastructure is.

I think HN should embrace AI to the point of having an alternative AI-generated title next to the original title, to reduce clickbait and reduce the global rage index.

There is a chance that the title here was intentionally worded to answer a question people are likely to search for, then actually answer their concerns.

Re: SendGrid isn’t emailing about ICE or BLM – it’s a phishing attack

#14
> Can this be fixed?

For popular senders: sort-of: in your incoming mail server, substring-match the display name of the sender against popular brands, and ensure the actual domain matches.

This works remarkably well for proper brands (FedEx et al), but breaks down when the brand name regularly occurs in "normal" names, the sending brand sends mail from all over the place, or "innocuous" impersonation takes place all the time.

Like, somehow, From: "VODAFONE" is a 100% legit sender (assuming SPF and DKIM verification pass), despite both Vodafone and DPD being pretty common impersonation targets. You'd think they'd know better, but alas.

So, yeah, room for improvement and such...

Re: SendGrid isn’t emailing about ICE or BLM – it’s a phishing attack

#15
relatedly, my wife received polititexts destined to her conservative father. The latest was actually genius IMO, in that it stated "Dear STEVEN, due to inactivity, your registration will be changed to DEMOCRAT in 20 minutes unless you navigate to this link." It, I assume, redirected to some support page to donate to the US conservative party or its affiliates. The social engineering is getting more effective

Re: SendGrid isn’t emailing about ICE or BLM – it’s a phishing attack

#17
post #13

Earlier quoted context omitted.

I think HN should embrace AI to the point of having an alternative AI-generated title next to the original title, to reduce clickbait and reduce the global rage index.

There is a chance that the title here was intentionally worded to answer a question people are likely to search for, then actually answer their concerns.

Then the "alternative AI-generated title next to the original title" would say so.

Re: SendGrid isn’t emailing about ICE or BLM – it’s a phishing attack

#18
post #3

Before anyone launches themselves into the sky: the title is clickbait. This is about phishing attempts that use ICE to persuade you to click. Sendgrid the company is not emailing about supporting ICE. But technically Sendgrid the infrastructure is.

Maybe one day our knee jerk reactionary outrage will be quelled not by any enlightenment but because we are forced to grow weary of falling prey to phishing attacks.

I'd feel pretty stupid getting worked up about something only to realize that getting worked up about it was used against me.

I'm writing this because for a moment I did get worked up and then had the slow realization it was a phishing attack, slightly before the article got to the point.

Anyways, I think the clickbait is kindof appropriate here because it rather poignantly captures what is going on.

Re: SendGrid isn’t emailing about ICE or BLM – it’s a phishing attack

#19
post #3

Before anyone launches themselves into the sky: the title is clickbait. This is about phishing attempts that use ICE to persuade you to click. Sendgrid the company is not emailing about supporting ICE. But technically Sendgrid the infrastructure is.

[flagged]

Blocking scammers is not censorship.

Re: SendGrid isn’t emailing about ICE or BLM – it’s a phishing attack

#20
post #3

Before anyone launches themselves into the sky: the title is clickbait. This is about phishing attempts that use ICE to persuade you to click. Sendgrid the company is not emailing about supporting ICE. But technically Sendgrid the infrastructure is.

Rather ironic to complain about phishing attempts with clickbait (which, I largely think of as phishing's kid brother).
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