Live data from Hacker News

Microsoft 365 Copilot's commercial failure

perspectives.plus

11–20 of 173 posts

Re: Microsoft 365 Copilot's commercial failure

#11
post #7

I had a subscription for a year and it was absolutely worthless. Has anyone found any single worthwhile use case?

Use it like chat got ... There is no useful integration with any ms office app. Excel copilot can't edit cells, ms teams copilot cannot look meaningfully through your messages... Never tried it for other office apps...

Re: Microsoft 365 Copilot's commercial failure

#12
post #10
post #8

I still think there's a potential niche for 365 Copilot in its boringness. At work (not a tech company), there's an ongoing, slow, 365 rollout. The people who participate in the rollout are not technical in any way, but they all love it because they're not regular ChatGPT/Claude users, either. In a way, the restricted feature-set of Copilot compared to ChatGPT helps them, they're overwhelmed enough by Copilot. IT lov…

Boring doesn’t bring in the billions and billions in stock though

Oh that's true. If AI is a bubble, and if it implodes, then MS might be the only AI place left standing if it can get its product into all of the non-tech companies in the world.

Re: Microsoft 365 Copilot's commercial failure

#13
post #10

Earlier quoted context omitted.

Boring doesn’t bring in the billions and billions in stock though

Oh that's true. If AI is a bubble, and if it implodes, then MS might be the only AI place left standing if it can get its product into all of the non-tech companies in the world.

0% chance. The MIT 95% study showed that the tools are good, integration and process is the problem. There's a ton of work for people that can come into a company and set up a bespoke AI control plane/orchestration, the tooling needs to evolve a little bit so this can be a sane, repeatable business though.

Re: Microsoft 365 Copilot's commercial failure

#14
post #9

Unsurprising. I tried it probably a year ago. I asked it what meetings were in my calendar for the day and it couldn’t even tell me that. To add insult to injury, they wanted an annual commitment with up front payment at the time.

Many other recent Microsoft products are below average. I'm thinking Teams, Outlook, Windows 11. Azure and Office are better.

I guess they spend their money on sales and licensing and not on developing good products now?

Re: Microsoft 365 Copilot's commercial failure

#15
post #14
post #9

Unsurprising. I tried it probably a year ago. I asked it what meetings were in my calendar for the day and it couldn’t even tell me that. To add insult to injury, they wanted an annual commitment with up front payment at the time.

Many other recent Microsoft products are below average. I'm thinking Teams, Outlook, Windows 11. Azure and Office are better. I guess they spend their money on sales and licensing and not on developing good products now?

well also it's all tied together. no shuffling contracts for slack, email, etc.

Re: Microsoft 365 Copilot's commercial failure

#16
post #8

I still think there's a potential niche for 365 Copilot in its boringness. At work (not a tech company), there's an ongoing, slow, 365 rollout. The people who participate in the rollout are not technical in any way, but they all love it because they're not regular ChatGPT/Claude users, either. In a way, the restricted feature-set of Copilot compared to ChatGPT helps them, they're overwhelmed enough by Copilot. IT lov…

We use it in finance for the reasons above. Microsoft actually just added GPT 5 to Copilot so it’s much better than it used to be. I’ve used it to help write scripts in VBA and it’s really good for my use cases. Before GPT 5 it was worse than useless.

Re: Microsoft 365 Copilot's commercial failure

#18
I perceive MS as just being in the "get people using it, accustomed to it, used to it, habituated to using it throughout their day" phase for the default free Win10/11 tier.

That little copilot icon is sitting there in the task tray, clickable and usable. I think people will, to whatever degree makes sense for them, get used to making some use of the basic free tier. Monetization / restrictions requiring some degree of limitations to upsell will eventually come for the currently half-billion or so Win11 users.

I get the point that few are currently paying for it, but there isn't all that much pressure to do so right now. That will come, later.

Re: Microsoft 365 Copilot's commercial failure

#19
post #14
post #9

Unsurprising. I tried it probably a year ago. I asked it what meetings were in my calendar for the day and it couldn’t even tell me that. To add insult to injury, they wanted an annual commitment with up front payment at the time.

Many other recent Microsoft products are below average. I'm thinking Teams, Outlook, Windows 11. Azure and Office are better. I guess they spend their money on sales and licensing and not on developing good products now?

I mean, it worked for Oracle right?

Re: Microsoft 365 Copilot's commercial failure

#20

I perceive MS as just being in the "get people using it, accustomed to it, used to it, habituated to using it throughout their day" phase for the default free Win10/11 tier. That little copilot icon is sitting there in the task tray, clickable and usable. I think people will, to whatever degree makes sense for them, get used to making some use of the basic free tier. Monetization / restrictions requiring some degree…

That little copilot icon will sit there unused and unloved by people who will, much like with online ads, screen it out whilst they do what they actually want to do.
Post reply on HN