GoDaddy's Personal Apology to Users • Hacker News Board

Re: GoDaddy's Personal Apology to Users

#11

Post by tresta » Sat, Sep 15, 2012, 10:24 AM UTC

tobyjsullivan wrote: post #7

jkaljundi wrote: post #3

An apology without "and you'll now get your next .com for free or xyz discount, because we fucked up"? Just empty words.

Actually, I got the same letter except mine came with a months credit and said it applied to everybody so either this blogger removed that line or it for some reason didn't apply to him (maybe no hosting account or other monthly service). Here's my email in full: Dear Toby Sullivan, We owe you a big apology for the intermittent service outages we experienced on September 10 that may have impacted your website, your e…

The one month free only applies to hosting. I only use godaddy for dns and recieved the letter without the line about getting credit.

(as a side note, I want to switch away from godaddy but I haven't found a good registrar in europe to transfer to yet, and I only use the domain for remote access to my personal net at the moment so it hasn't really been a high priority. Still, does anyone have any tips?)

Re: GoDaddy's Personal Apology to Users

#12

Post by tresta » Sat, Sep 15, 2012, 10:26 AM UTC

alpb wrote: post #8

That has no use and has no value to be in Hacker Mews. Godaddy extremely sucks and it is known by everybody in HN I guess. They are trying to do something that smart people should not care or even should not even see and spend seconds on it.

I'm looking to switch away from godaddy. Do you know a good registrar in europe that takes privacy issues seriously and isn't too expensive?

Re: GoDaddy's Personal Apology to Users

#13

Post by iamdave » Sat, Sep 15, 2012, 10:52 AM UTC

gscott wrote: post #5

jkaljundi wrote: post #3

An apology without "and you'll now get your next .com for free or xyz discount, because we fucked up"? Just empty words.

If you have hosted sites, they gave you a free months credit. But if you are using their DNS but your sites are hosted elsewhere they didn't give anything... not even a GoDaddy swimsuit calendar.

What would that look like? The top 1/8th of a model just to the cleavage, and the rest of the image blacked out with "For the unrated version go to godaddy.com"?

Re: GoDaddy's Personal Apology to Users

#14

Post by pooriaazimi » Sat, Sep 15, 2012, 11:21 AM UTC

tresta wrote: post #12

alpb wrote: post #8

That has no use and has no value to be in Hacker Mews. Godaddy extremely sucks and it is known by everybody in HN I guess. They are trying to do something that smart people should not care or even should not even see and spend seconds on it.

I'm looking to switch away from godaddy. Do you know a good registrar in europe that takes privacy issues seriously and isn't too expensive?

HN users seem to love Gandi (http://www.gandi.net - France/US/Canada) and Hover (http://www.hover.com - Canada) very, very much.

(disclaimer: I own exactly zero domains and have no experience with either of these. But both of them were highly praised in older GoDaddy threads in the past)

Edit: Use the code "dansentme" (or use hover.com/dansentme) to get a 10% discount. "dan" is "Dan Benjamin", founder of 5by5 (5by5.tv).