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Tray.io - powerful email assistant

tray.io

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Re: Tray.io - powerful email assistant

#11

Post by adotify »

Swizec wrote: post #8

I usually check email in the evening before going to bed. It's working marvelously since I can take an hour out of my day to handle everybody - really solves the problem of forgetting to respond to people. The only problem are time-sensitive emails. For those I still need to periodically check my inbox to see if something urgent's come up. If there's a way to tell Tray "If time-sensitive email, send me a tweet", that…

we are working with our current alpha users to find the right sort of rules that help them with their email.

The idea would be that you could setup custom rules based on the people who email you, or other web services you use, for example if a hot lead in sales force emailed you while your in a meeting, then forward it via SMS.

Being able to pickout a "time sensistive" email would really depend on what you consider time sensitive, but im sure we could provide something that would help.. email dom at tray.io and we can talk more about how tray could help fix your issue..?

Re: Tray.io - powerful email assistant

#14

Post by lessnonymous »

adotify wrote: post #11
Swizec wrote: post #8

I usually check email in the evening before going to bed. It's working marvelously since I can take an hour out of my day to handle everybody - really solves the problem of forgetting to respond to people. The only problem are time-sensitive emails. For those I still need to periodically check my inbox to see if something urgent's come up. If there's a way to tell Tray "If time-sensitive email, send me a tweet", that…

we are working with our current alpha users to find the right sort of rules that help them with their email. The idea would be that you could setup custom rules based on the people who email you, or other web services you use, for example if a hot lead in sales force emailed you while your in a meeting, then forward it via SMS. Being able to pickout a "time sensistive" email would really depend on what you consider t…

Is there any intention to add machine learning to the system so it can realise I never read email from particular people, but that something from a particular user I'm all over it?

Re: Tray.io - powerful email assistant

#15

Post by domlewis1 »

damian2000 wrote: post #13

This probably sounds negative but isn't this just adding needless complexity to something that's simple? I've tried rules in mail clients before, but in the end the best filter is myself scanning the from and subject columns.

This may be overkill for some people, but if everyone could just easily scan from and subject columns then there wouldn't be a global email epidemic that lots of people are trying to solve. Tray is trying to allow you to define how you use your inbox, rather than assuming that your like the next 100 people...

Re: Tray.io - powerful email assistant

#16

Post by domlewis1 »

lessnonymous wrote: post #14
adotify wrote: post #11

Earlier quoted context omitted.

we are working with our current alpha users to find the right sort of rules that help them with their email. The idea would be that you could setup custom rules based on the people who email you, or other web services you use, for example if a hot lead in sales force emailed you while your in a meeting, then forward it via SMS. Being able to pickout a "time sensistive" email would really depend on what you consider t…

Is there any intention to add machine learning to the system so it can realise I never read email from particular people, but that something from a particular user I'm all over it?

yes, there is going to be machine learning and analytics processing.. Eventually rules would be suggested to you, and some rules would take advantage of all the information that has been learned about your account

Re: Tray.io - powerful email assistant

#17

Post by lsiebert »

Interesting. I'd love if this integrated with SpringPad (which I prefer over Evernote), either by formatting for their e-mails or preferably through their API. IFTTT does neither.

If this allowed anonymous analytics in order to discover and suggest useful rules, either at the personal level or in aggregate over all users, that would be awesome. Likewise if you can publish, clone and fork useful rules then modify them for one's account. The less a user has to come up with their own rules, the better.

And there are things that IFTTT doesn't do for e-mail that this might do. And there are API's that IFTTT doesn't support (the big one for me is springpad).

As for time sensitive, this could potentially learn what you respond to immediately upon viewing, and what you wait on or don't view, (and even analyze that as a function of day, time, sender, etc.) If it had permissions to analyze e-mail texts and had enough users, it could use machine learning to learn what phrases were likely to prompt immediate action, IE "By tomorrow morning" vs. "By Tuesday morning" on a Wednesday.

As for non Oauth accounts, A browser plugin that stored your credentials locally could still be possible. I seem to recall reading about somebody working on a clever way to do this involving passing session information using a proxy and encryption or something like that, but my memory isn't great.

All in all, I wish them luck.

Re: Tray.io - powerful email assistant

#18

Post by waldr »

perssontm wrote: post #10
SwaroopH wrote: post #3

IFTTT for email. Tray is awesome. Met these guys in London on their demo through our accelerator exchange program.

Really great idea, integration to non-oauth email providers seems like a hurdle though. Requiring full credentials is a less good idea. If they add post-read-filtering of the inbox it would handle some sorting after the work is finished as well. For example, filter all mail from X flagged with label done to that customers folder.

We've just added some google labels support, so we'll be able to handle this in the not to distant future. There isn't enough time in the day to code fast enough :)

Re: Tray.io - powerful email assistant

#19

Post by waldr »

lsiebert wrote: post #17

Interesting. I'd love if this integrated with SpringPad (which I prefer over Evernote), either by formatting for their e-mails or preferably through their API. IFTTT does neither. If this allowed anonymous analytics in order to discover and suggest useful rules, either at the personal level or in aggregate over all users, that would be awesome. Likewise if you can publish, clone and fork useful rules then modify them…

Thank you - I'll get springpad on our list. We are working on analytics currently, I'd love to hear of any other API's you'd like to see hooked up please feel free to email me: rich (at) tray.io

Re: Tray.io - powerful email assistant

#20

Post by perssontm »

waldr wrote: post #18
perssontm wrote: post #10

Earlier quoted context omitted.

Really great idea, integration to non-oauth email providers seems like a hurdle though. Requiring full credentials is a less good idea. If they add post-read-filtering of the inbox it would handle some sorting after the work is finished as well. For example, filter all mail from X flagged with label done to that customers folder.

We've just added some google labels support, so we'll be able to handle this in the not to distant future. There isn't enough time in the day to code fast enough :)

Sounds really neat, I've solved it for my own personal needs with some imapfilter scripts, but the thought crossed my mind to make a service out of it. The reason not to was the tricky part of needing customers imap credentials and store them safely.

Integrating to tightly with gmail would perhaps make it harder to support other imap platforms, since gmail can do more in some areas.

Good luck with your project!

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