11–20 of 113 posts
Getting a trade-in credit and then “forgetting about it”. What do you think would happen?
I was able to talk to an Apple rep and get a kit sent out and get the credit re-added. This was in 2024.
Pretty easy.
tldr : confused, the user decided to go read overlooked emails, and ... > As it turns out, my bank account number changed in January, causing Apple Card autopay to fail. Then the Apple Store made a charge on the card. Less than fifteen days after that, my App Store, iCloud, Apple Music, and Apple ID accounts had all been disabled by Apple Card.
A non-story about them failing to pay a bill, then writing a blog post complaining about it. There are few bills you can just ignore without consequence.
The problem is if something goes wrong with amazon, google or apple, you can get locked into a giant hole.
This was from 2021 and in the end he was at least able to talk to some humans and solve the issue. As bad as it was, it was still miles ahead of what you could expect in a similar situation with google.
Lots of red flags here on the author's part. This seems like a case of someone not following through on their tradein, missing a payment due to a changed bank account, and then ignoring Apple’s emails about the issue.
The author makes it sound like Apple acted out of nowhere, but the reality is they gave notice and took action only after the author failed to respond. If you don’t return a trade-in and your card goes past due, it makes sense that Apple would revoke access to services tied to that purchase. Framing it as Apple “holding accounts hostage” feels misleading—it looks more like the natural result of missed obligations and poor follow-up.
Earlier quoted context omitted.
A non-story about them failing to pay a bill, then writing a blog post complaining about it. There are few bills you can just ignore without consequence.
However, if I miss a bill at my credit card because of some missed email, I can call them and get it fixed up. If I miss a bill at my bank, I can call my bank and we will get it fixed up. And those are a bit too big for my comfort compared to a credit union. The problem is if something goes wrong with amazon, google or apple, you can get locked into a giant hole.
This was from 2021 and in the end he was at least able to talk to some humans and solve the issue. As bad as it was, it was still miles ahead of what you could expect in a similar situation with google.
Earlier quoted context omitted.
A non-story about them failing to pay a bill, then writing a blog post complaining about it. There are few bills you can just ignore without consequence.
However, if I miss a bill at my credit card because of some missed email, I can call them and get it fixed up. If I miss a bill at my bank, I can call my bank and we will get it fixed up. And those are a bit too big for my comfort compared to a credit union. The problem is if something goes wrong with amazon, google or apple, you can get locked into a giant hole.
sounds like the apple support person never thought to ask or check if they had unpaid bills for those frozen services. (facepalm)
Earlier quoted context omitted.
A non-story about them failing to pay a bill, then writing a blog post complaining about it. There are few bills you can just ignore without consequence.
However, if I miss a bill at my credit card because of some missed email, I can call them and get it fixed up. If I miss a bill at my bank, I can call my bank and we will get it fixed up. And those are a bit too big for my comfort compared to a credit union. The problem is if something goes wrong with amazon, google or apple, you can get locked into a giant hole.
We really need a concept like separation of powers inside companies too, otherwise we end up with corporate dictatorships.