Discussion forming (14 points, 8 comments) https://news.ycombinator.com/item?id=43994545
Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
11–20 of 550 posts
Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
#12The article says they sent an email, but I usually ignore emails from Coinbase. I hope there's going to be a better way to find out if your data was breached. I was locked out of my account before, and had to upload an ID. I thought they didn't store it... :o
Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
#13Hats off to the hackers for getting through to Coinbase support
Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
#14I wonder what percentage of Coinbase's (but also any other company storing PII data) support is done by AI at this point, and whether they could focus on and invest much more heavily to make that as close as possible to 100%.
Cosidering AI's habit of refusing to do something and then you give it some magic words and it does that thing ... that sounds like a gift to hackers.
Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
#15I mean... wasn't coinbase sort of scammy to begin with? Several years ago I gave them some USD, turned it into BTC, saw the value of the BTC go up, but when I tried to cash out was told that wasn't a thing that was supported by their platform. Later I was told I could apply for a $399/year credit card and could partially pay off the balance with BTC sale proceeds. I'm sure this was all disclosed somewhere in the term…
Coinbase most certainly permits cashing out.
Are you sure you didn't fall for a scam version?
Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
#16Whatever you think of Coinbase, this is a pretty good response IMO:
> and will not pay the $20 million ransom demand we received. Instead we are establishing a $20 million reward fund for information leading to the arrest and conviction of the criminals responsible
Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
#17The article keeps saying overseas employees or contractors, but isn't more specific on who Coinbase entrusted with this sensitive customer PII.
The bottom line is Coinbase didn't adequately secure sensitive customer information, and it was leaked.
Not, "Gosh, 'overseas' people, what can ya do?"
Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
#18The article keeps saying overseas employees or contractors, but isn't more specific on who Coinbase entrusted with this sensitive customer PII. The bottom line is Coinbase didn't adequately secure sensitive customer information, and it was leaked. Not, "Gosh, 'overseas' people, what can ya do?"
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Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
#19Video response from Coinbase's CEO: https://x.com/brian_armstrong/status/1922967787309256807
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