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Things we've learned about building products

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11–20 of 121 posts

Re: Things we've learned about building products

#11
> If you’re going to pivot, make it big.

This is a great point. I've seem teams apply lean startup by testing -> changing something -> testing -> changing something -> testing ...

The problem is that the changes are so small that statistically you end up testing the same thing over and over and expecting different results. You need to make a significant change in your Persona, Problem, Promise, or Product to (hopefully) see promising results.

Re: Things we've learned about building products

#12
post #9

There are companies out there that probably do none of these things and are x1000 more successful from a revenue or market cap perspective. Seems like the biggest successes are simply being at the right place at the right time and not being a complete idiot. Nobody wants to hear that though.

I always look for the post with the "success formula" in this situation and can never find it, but luck and timing are components. Also skill, resourcing, execution, and what I'll call "grit". The ratio is not defined but you need components of each.

Re: Things we've learned about building products

#13
post #9

There are companies out there that probably do none of these things and are x1000 more successful from a revenue or market cap perspective. Seems like the biggest successes are simply being at the right place at the right time and not being a complete idiot. Nobody wants to hear that though.

Sure luck plays a role. There are techniques to increase your odds of getting lucky though.

Sam Altman argued a startup's chance of success is “something like Idea times Product times Execution times Team times Luck, where Luck is a random number between zero and ten thousand”

A lot of the success in startups is not due to getting the initial idea right, but what founders do once they realize that their initial idea is wrong.

Re: Things we've learned about building products

#14
post #4

This list mentions A/B testing a few times and it's worth noting that A/B testing is great but it's not free. I've seen a nontrivial number of smart engineers get bogged down in wanting to A/B test everything that they spend more time building and maintaining the experiment framework than actually shipping more product and then realizing the A/B testing was useless because they only had a few hundred data points. Dat…

Agree!

Most orgs should just be shipping features. Before starting an Experiment Program teams should be brainstorming a portfolio of experiments. Just create a spreadsheet where the first column is a one-line hypothesis of the experiment. Eg. "Removing step X from the funnel will increase metric Y while reducing metric Z". And the RICE (Reach-Impact-Confidence-Estimation) score your portfolio.

If the team can't come up with a portfolio of 10s to 100s of experiments then the team should just be shipping stuff.

And then Experiment Buildout should be standardized. Have standardized XRD (Experiment Requirements Doc). Standardize Eligibility and Enrollment criteria. Which population sees this experiment? When do they see it? How do you test that bucketing is happening correctly? What events do analysts need? When do we do readouts?

That's just off the top of my head. Most orgs should just be shipping features.

Re: Things we've learned about building products

#16
post #6
post #2

Sorry, what "successful products"? And I have to say that "Technical Content Marketer " is one of the most dubious job titles I have ever seen.

On their homepage, they have their own logo in the section listing companies that use their products. I mean, if you dogfood it, great, but it doesn't exactly instill confidence if you have to reach for your own company to fill out the list.

We use PostHog for site analytics - it's a good product. IDK about popularity, but it's a joy to use.

Re: Things we've learned about building products

#17
post #2

Sorry, what "successful products"? And I have to say that "Technical Content Marketer " is one of the most dubious job titles I have ever seen.

Seems like a perfectly good description of someone whose job it is to achieve marketing goals by creating content for a technical audience.

Re: Things we've learned about building products

#18
These are ok. They're great to highlight the surface area of product building. But the list is very biased from an analytics and testing perspective because posthog product is analytics and testing.

Capturing analytics is a no brainer. however, most data in most products at most companies starting out just fundamentally does not matter. It's dangerous to get in the habit of "being data driven" because it becomes a false sense of security and paradoxically data is extremely easy to be biased with. And even with more rigor, you get too easily trapped in local optimums. Lastly, all things decay, but data and experimentation runs as is if the win is forever, until some other test beats it. It becomes exhausting to touch anything and that's seen as a virtue. it's not.

Products need vision and taste.

Re: Things we've learned about building products

#19
I was always very passionate about programming and startups or small team/co, but I never even got to the first round because of my undergraduate degree. I think I would have tried hard given an opportunity and worked with lot of discipline and passion. So now I have my own small team and I try to see if someone who doesn't have the right background but still willing to learn and is passionate about building stuff. It is probably not the idea of the author and he is right in his approach as it has been established, but I will test and see if what I am trying will work or not.
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