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Sonos CEO Patrick Spence steps down after disastrous app launch

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Re: Sonos CEO Patrick Spence steps down after disastrous app launch

#11
Patrick destroyed a successful company, and will be receiving millions of dollars on exit. His current replacement was an executive at the failed Quibi service.

Nothing in tech will improve until there are actual consequences for people like this. Serial failures just hop from job to job. ruining products and lives along the way.

Re: Sonos CEO Patrick Spence steps down after disastrous app launch

#12
We have a Sonos speaker in the Kitchen and I'm so done with it.

We're going to renovate our kitchen in a few months and I plan to install a pair of speakers in the roof and hook them up to a Raspberry Pi with a Hifiberry amp and the HifiberryOS.

I'm sure there will be issues but at least I'll be free of Sonos.

Re: Sonos CEO Patrick Spence steps down after disastrous app launch

#13

>Despite this seismic shift at the top, Sonos’ future product pipeline remains “full steam ahead,” Pategas told me. The company’s next major new product is rumored to be a streaming video player, which would pit it against the likes of Apple, Roku, Amazon, and Google in the living room. Dumb move, you're weaker than ever. You need to slow down. Trying to signal it this way gives no confidence. I'll take my $7500 and…

Yeah that is a terrible strategy. Sonos needs to retrench and improve their current system before walking into other very saturated markets which they will be a non-player except the few die hards.

I'm worried in the long run my sonos players won't be supported because (a) the company burned all their money pursuing bad spend (b) company goes belly up (c) they decide it isn't worth maintaining the older speakers since they don't drive revenue but have to pay for maintenance.

Re: Sonos CEO Patrick Spence steps down after disastrous app launch

#15
post #7

My system has only been usable thanks to the efforts of a random German that wrote Sonophone; one guy outperforming a whole company. And Sonophone is very much "OK" in the sense it works, but it's got the strangest UI. This CEO, and his associated product management organisation, has completely destroyed all the goodwill that used to exist around Sonos, especially with respect to their ability to function almost enti…

Patrick was at Sonos for 12 years, and 14 years at RIM before that, so he doesn't really fit the MO of a "bouncer.

Re: Sonos CEO Patrick Spence steps down after disastrous app launch

#18
post #8
post #4

Sonos hardware is the stuff I see at thrift stores for ~$8 and won't even bother with. When you're as user hostile as they are you end up in landfills. Wish somebody would figure out how to unlock them and convert them into general purpose music streaming systems.

It is probably easier to use RaspberryPi.

I built a sonos "clone" using a raspberry, the HiFiBerry board, shairplay, and an expensive amp/speakers that allowed digital connections (because doing anything with a raspberry and audio is pretty noisy when analog). Overall it cost about as much as a pair of Sonos 5's. In the end, the thing is now unused, and I went and bought a Sonos5 and couldn't be happier. Tiny things I just never got working in the Linux world are "just works" with Sonos. Sure, it has some annoyances but trivial things like "playback never starts with a loud pop" was almost impossible to get right. Tinkering with audio in Linux is rarely fun. Not to mention that i only built one system so never even had to deal with time syncing multiple systems (Though I'm sure someone has built some sort of linux solution to handle that too by now).

So having done both of these two systems each for several years, I can strongly recommend Sonos.

Sonos 5's (gen2) still sell for $4-500 used where I am. Which is astonishing for a product that is many years old by now and is $6-750 new. I wouldn't exactly say that's landfill. The Ikea bookshelf thing is also great and costs very little. Sound isn't comparable to the Five though. If you see a Sonos speaker for $8 in a thrift store, it's either broken or you should buy it and sell it on ebay.

Re: Sonos CEO Patrick Spence steps down after disastrous app launch

#19
They violated the "Things You Should Never Do, Part I" rule:

https://www.joelonsoftware.com/2000/04/06/things-you-should-...

It's such a TEMPTING rule to violate...

The amazing part was how BAD it went, supposedly engineers were raising every red flag possible that it wasn't ready and still they did it.

Considering how bad it was I can't imagine having any faith in anyone up the chain of command having the power, or intelligence to do the right thing at this point it was such a bizarre failure.

Re: Sonos CEO Patrick Spence steps down after disastrous app launch

#20
post #4

Sonos hardware is the stuff I see at thrift stores for ~$8 and won't even bother with. When you're as user hostile as they are you end up in landfills. Wish somebody would figure out how to unlock them and convert them into general purpose music streaming systems.

Someone finally did for at least the Sonos One. After selling it in stores they quickly abandoned it. The CEO promised air play 2 update while it was being sold and then back peddled after discontinuing it. At first they said they would retire it entirely and effectively kill it. They eventually back peddled on that too after massive backlash. This was when I decided never to buy their locked in garbage again. Meanwhile, someone released a small app that advertised the device for airplay 2. It quietly runs on my garage server.
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