We're at 12 years of design and 5 years behind the originally announced first launch of 2020 now. Space is hard, rocketry is harder and I wish them luck, but Blue Origin has an awfully long way to go if they want to catch up to SpaceX: this was meant to be the Falcon 9 killer, but odds are Starship will be fully operational before New Glenn completes testing.
The real question is if there’s going to be enough demand to justify these systems. With enough reusability it might make sense to fly these things 2/3 empty, but that’s only going to be so profitable.