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How your startup is getting lapped by companies who know how to hire

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Re: How your startup is getting lapped by companies who know how to hire

#11
post #9

As a start-up CEO in the hiring-efficiency space, I get to see a lot of company's hiring process in gory detail. Anyone who's been around new start-ups (and old guys, see: Google) has seen a great candidate withdraw from a req due to long response time. In a larger organization these inefficiencies can be handled by adding more schedulers, sourcers, recruiters, but in a small start-up you need a top-down commitment t…

This is a super-helpful comment, no doubt because you're in the hiring business. Are people seeing a solid gain in efficiency with foundry or is the benefit elsewhere? Also, I've never seen foundry until now. When did you launch?

Re: How your startup is getting lapped by companies who know how to hire

#12

What advice would you give to someone who's getting a slow response?

Keep pinging people. Asking for updates on a roughly weekly basis is a good thing. You should presumably have at least one contact from when the interview was scheduled, and hopefully you met someone during the interview and have e-mail addresses - ping these people as well.

Also, keep looking. A successful interview, even with reassurances from your contacts that things are moving along, isn't worth very much. If you get another offer in this period, you have a lot more options.

Re: How your startup is getting lapped by companies who know how to hire

#13
post #9

As a start-up CEO in the hiring-efficiency space, I get to see a lot of company's hiring process in gory detail. Anyone who's been around new start-ups (and old guys, see: Google) has seen a great candidate withdraw from a req due to long response time. In a larger organization these inefficiencies can be handled by adding more schedulers, sourcers, recruiters, but in a small start-up you need a top-down commitment t…

This is a super-helpful comment, no doubt because you're in the hiring business. Are people seeing a solid gain in efficiency with foundry or is the benefit elsewhere? Also, I've never seen foundry until now. When did you launch?

Thanks for your interest, we haven't officially launched, but we have a number of early beta customers. We'll be doing an official launch in the next month.

Our initial beta customers have been working really close with me and the rest of the team to shape the product. So, the benefits have been around automating parts of the process that are annoying and manual right now. An example: most of our customers have one centralized person (out of 10-40 in the company) that does all the scheduling, sourcing, coordinating with recruiters. We looked at her process (done in google docs) and tried to automate as much as possible. The result: you can now schedule interviews directly from our gmail widget, select a person from your org, a candidate, and a time and we book the meeting on the respective calendar, notify the interviewer about the interview, send them the resume/coverletter and evaluation form and then bug them every 24 hours after the interview to ensure the feedback is logged. The estimate was that by simplifying this process to 3-4 clicks we save her ~ 20 hours of annoying work per week.

The tool has been built around simplifying work flows like this. We're still hashing out all of them, but our central thesis is: 99% of recruiting time is done through the inbox so why doesn't your ATS/CRM live there with you. Over the next couple weeks we're moving the functionality from the web app into the gmail inbox, when that is done we'll officially launch.

Honestly, I think the main benefits of Foundry are as follows:

- We've studied workflows across dozens of companies from Palantir to Facebook to small companies and built the tool around optimizing workflow and collecting data.

- When you come to us we have an out of the box process that works well (we'll show you data) that is somewhat customizeable to your particular company's process. So you start with a good base and the tool reinforces good behavior. This is the part of the tool we're building on the most: how to convey/reinforce best practices in the hiring process.

- Everything is in your inbox: no context switching/learning a new system.

- In the early stage I work closely with all our customers and as we learn new best practices/tips we pass those on to you.

- Lastly, I honestly think that using something like Foundry forces you to think critically about your process (as opposed to winging it), by giving you a framework you end up with a process that works more efficiently.

Our hope is that once we get more data around hiring we can push that knowledge out to everyone, so that company's stop losing hires due to the problems listed above. If you have any questions about your process or want some friendly advice about what you're doing well/poorly I'd be happy to chat, email in my signature.

Re: How your startup is getting lapped by companies who know how to hire

#14
The problem is compounded by the fact that many companies will not give a "no" to candidates that are a pass due to legal reasons, social convention or whatever else... it puts candidates who want to be persistent in a weird position, because you "don't want to be pushy," but you don't know whether the company is trying to send a message, taking their time, undecided or just incompetent.

Re: How your startup is getting lapped by companies who know how to hire

#15
"If you can't pull the process together to make a quick decision, you're not only going to lose people, but you're going to signal that you can't move quickly on other decisions as well, whether or not this is really the case."

This one is important. Recruitment leaves impressions on the candidates. You better make sure the impressions are positive ones, because they matter a lot.

The world is small. An unsuccessful candidate might get successful elsewhere. Their opinion about your company might soon affect its future. Other candidates passing on your offer because they heard your process sucks is just the most obvious and immediate way, obviously there are others.

Re: How your startup is getting lapped by companies who know how to hire

#16
post #15

"If you can't pull the process together to make a quick decision, you're not only going to lose people, but you're going to signal that you can't move quickly on other decisions as well, whether or not this is really the case." This one is important. Recruitment leaves impressions on the candidates. You better make sure the impressions are positive ones, because they matter a lot. The world is small. An unsuccessful…

Totally agree, I think of hiring as a chance to create company cultural emissaries. The best companies turn potential recruits into advocates for their brand, so even if they don't end up working at the company they tell their friends about how good the process and company are. See http://www.joelonsoftware.com/articles/FindingGreatDeveloper...

Palantir is another company that does this well at Stanford. Those track jackets/t-shirts they wear are cultural symbols that give interns/employees status and spark conversations about the company. These 'little' things carry a lot of weight especially in the tight-packed network of university dorms.

Re: How your startup is getting lapped by companies who know how to hire

#17

What advice would you give to someone who's getting a slow response?

In the past, after pinging the person via email, I've waited a few days and if I haven't gotten a response, I send the person an invitation to connect on Linked-In - I've been pleasantly surprised to see the connection accepted and a real response to the original email shortly thereafter more than once.

Re: How your startup is getting lapped by companies who know how to hire

#18
post #9

As a start-up CEO in the hiring-efficiency space, I get to see a lot of company's hiring process in gory detail. Anyone who's been around new start-ups (and old guys, see: Google) has seen a great candidate withdraw from a req due to long response time. In a larger organization these inefficiencies can be handled by adding more schedulers, sourcers, recruiters, but in a small start-up you need a top-down commitment t…

This looks really interesting. But I do have a few questions about things that are not apparent from your pricing page[1]: * Does this integrate with google apps or just gmail? * I think you should offer a plan in-between ingot and enterprise with around 20 open positions.

[1] http://www.foundryhiring.com/home/pricing

Re: How your startup is getting lapped by companies who know how to hire

#19

What advice would you give to someone who's getting a slow response?

Depending on your skill and demand, you could simply nudge them by asking if they are considering an offer because youll need to make a decision soon, as you don't want other companies to wait simply because they responded quickly.

This communicates you have options, and that they are going slower than you'd like. Clearly this only works in certain situations and can be dangerous if executed poorly.

Re: How your startup is getting lapped by companies who know how to hire

#20
post #9

As a start-up CEO in the hiring-efficiency space, I get to see a lot of company's hiring process in gory detail. Anyone who's been around new start-ups (and old guys, see: Google) has seen a great candidate withdraw from a req due to long response time. In a larger organization these inefficiencies can be handled by adding more schedulers, sourcers, recruiters, but in a small start-up you need a top-down commitment t…

This looks really interesting. But I do have a few questions about things that are not apparent from your pricing page[1]: * Does this integrate with google apps or just gmail? * I think you should offer a plan in-between ingot and enterprise with around 20 open positions. [1] http://www.foundryhiring.com/home/pricing

It integrates with Google Apps, specifically: Google Calendar, Google SSO, Google Contacts, and Gmail. The widget listed is currently for Google Chrome and inside the Gmail frame.

Thanks for the feedback on pricing. We are going to add a tier below enterprise and compete in the JobVite territory. In the mean time we offer 30 day free trial on all plans and a 75% off coupon for early beta users: HN75PCT.

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