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Some of the files they host are pretty big, so maybe Hetzner just decided it wasn't worth hosting any more.
I've been using Hetzner for years though and never had an issue. But I don't get anywhere close to the 20TB traffic limit.
This reminds me that I should set up some backups though.
It does raise an interesting question of how to reliably contact a customer if email is broken?
But this seems to be about Kiwix (which in short is "offline Wikipedia" in various ways) and doesn't seem to be about questionable content in any way.
Eventually I guess we'll get Hetzner's perspective on this, as they tend to start writing publicly about issues once the other side starts writing publicly about it as well.
Personally I've been a happy user of Hetzner for many years, with no issues that weren't my own doing. But reading about people having their servers deleted in the middle of the night on a Sunday (Berlin time) and all data wiped immediately, with no recurse, does sound a bit aggressive. Luckily it seems like both me and Kiwix has mirrors for the data we care about.
also negative experiences here. if they get a copyright-violation request from someone, they won't contact you about it. they'll just take your server down immediately and ask you to respond. obviously thats not a sane course of action and i cannot recommend using them for any kind of production systems. i am always angry if i see articles about them here on HN because such a vendor should be blacklisted and not prom…
f.ex. the situation with egress costing money in the US, but it's free on all EU location.s
also negative experiences here. if they get a copyright-violation request from someone, they won't contact you about it. they'll just take your server down immediately and ask you to respond. obviously thats not a sane course of action and i cannot recommend using them for any kind of production systems. i am always angry if i see articles about them here on HN because such a vendor should be blacklisted and not prom…
also negative experiences here. if they get a copyright-violation request from someone, they won't contact you about it. they'll just take your server down immediately and ask you to respond. obviously thats not a sane course of action and i cannot recommend using them for any kind of production systems. i am always angry if i see articles about them here on HN because such a vendor should be blacklisted and not prom…
You should have all you backups in a different location and terraform tested with a different cloud provider, otherwise you're risking the company.
[Edit] Where I come from: That doesn't say anything about Hetzner, I have been with them for 20+ years, they have stopped individual servers in that time frame, but haven't cancelled my whole account.
This thread is not really interesting because we don’t have the Hetzner’s side of the story.