Live data from Hacker News

Launch HN: Vocera (YC F24) – Testing and Observability for Voice AI

news.ycombinator.com

11–20 of 38 posts

Re: Launch HN: Vocera (YC F24) – Testing and Observability for Voice AI

#12
Congrats on the launch!

Given the size of the niche (developers building voice agents), do you find there's a lot of demand for testing and observability? From my anecdata, many of the voice AI agent builders are using SDKs and builder tools (Voiceflow, Vapi, Bland, Vocode, etc). Observability is usually already baked-in pattern with these SDKs (testing I'm not so sure of).

One conversation I had with a voice agent builder: "Our product is complex enough where external testing tools don't make sense. And we know when things are not working because we have close relationships with power users and companies." Whose problem are you solving?

Your tool looks very powerful, but might the broader opportunity be just to use your evals to roll out the best voice agents yourself?

Re: Launch HN: Vocera (YC F24) – Testing and Observability for Voice AI

#13
post #11

Is there any way to sign up and try this without going through the sales call/demo?

Our onboarding currently includes a quick demo to ensure users get the most value out of the tool and understand its capabilities in detail.

Having said that we have a role play which you can try. In roleplay, you talk with our AI and then we evaluate your performance.

Re: Launch HN: Vocera (YC F24) – Testing and Observability for Voice AI

#14

Congrats on the launch! Given the size of the niche (developers building voice agents), do you find there's a lot of demand for testing and observability? From my anecdata, many of the voice AI agent builders are using SDKs and builder tools (Voiceflow, Vapi, Bland, Vocode, etc). Observability is usually already baked-in pattern with these SDKs (testing I'm not so sure of). One conversation I had with a voice agent b…

Great question! We've seen significant demand for testing and observability across sectors like healthcare, insurance, home services, and e-commerce. You’re correct—many of our customers also rely on tools like Voiceflow, Vapi, and others to build their agents.

What they love about our platform is having both testing and observability in one place. Observability helps identify issues while testing allows them to simulate and prevent those problems before they escalate. This dual approach is especially helpful for teams dealing with voice-specific challenges, industry-specific nuances, or company-specific edge cases.

Our tool is particularly valuable for teams stuck with manual testing—it saves time in iterating the bot and ensure the edge cases are taken care of

Re: Launch HN: Vocera (YC F24) – Testing and Observability for Voice AI

#15

Congrats on the launch! Given the size of the niche (developers building voice agents), do you find there's a lot of demand for testing and observability? From my anecdata, many of the voice AI agent builders are using SDKs and builder tools (Voiceflow, Vapi, Bland, Vocode, etc). Observability is usually already baked-in pattern with these SDKs (testing I'm not so sure of). One conversation I had with a voice agent b…

[deleted]

Re: Launch HN: Vocera (YC F24) – Testing and Observability for Voice AI

#16
post #5
post #2

> We were working on voice agents in healthcare Having some experience with the healthcare industry, seeing the name Vocera here is incredibly confusing. Vocera is a very common communication platform and set of devices used in hospitals: https://vocera.stryker.com/s/product-hub/vocera-smartbadge These things are everywhere in healthcare already. If someone came to me and suggested using “Vocera” for a healthcare rel…

You are right. We were unaware of Stryker's Vocera prominence when we chose the name. Healthcare voice agents are a huge space. We have 6 clients in healthcare already. We will discuss and evaluate the name internally to avoid confusion or potential issues. Thanks a lot for your feedback

It's prominently displayed as the top result when googling "Vocera". Unsure how this was missed by the founders or anyone involved in the YC network.

Re: Launch HN: Vocera (YC F24) – Testing and Observability for Voice AI

#17
post #5

Earlier quoted context omitted.

You are right. We were unaware of Stryker's Vocera prominence when we chose the name. Healthcare voice agents are a huge space. We have 6 clients in healthcare already. We will discuss and evaluate the name internally to avoid confusion or potential issues. Thanks a lot for your feedback

It's prominently displayed as the top result when googling "Vocera". Unsure how this was missed by the founders or anyone involved in the YC network.

It’s a valid critique. In hindsight, this should have been caught earlier.
Post reply on HN