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Starlink was offered free to those hit by Hurricane Helene. It was anything but
11–20 of 51 posts
Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but
#12This is classic Musk. Is this guy even capable of conducting honest business?
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Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but
#13Let's put aside the ethical and legal implications of lying to disaster survivors, and calling your normal free trial month as "disaster relief", and enrolling people recovering from a disaster in a monthly auto-renewing service after a 1 month free trial ... Actually, no, let's not put that aside. This is repulsive behavior.
Article is misleading. There's no auto renewal
According to the starlink announcement:
"After 30 days, we will move you to a paid Residential subscription, tied the location you are using it in at that time. We will reevaluate as necessary based on conditions in the area. Starlink will notify you as the 30 day mark approaches to remind you of the change."
Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but
#14Earlier quoted context omitted.
This came as a huge shock to those who only got the "free Starlink" through word of mouth here on the ground. We were told, "just go to starlink.com/activate" and type in your address. It was complete horseshit. The worst part about it was phones were in SOS mode, there was no internet anywhere, yet we could load that page to activate, which meant THERE WAS INTERNET. Just not to those who didn't pay for hardware and…
The offer is specifically targeted at people buying at retail who have issues activating. And has never been misleading. You can check the source yourself
Source checked. Sending in free hardware, and we're creating an update to make service free. Oh, and after 30 days, you'll be renewed on a normal retail plan
Sources: Starlink on X, Musk on X, and the Starlink details page on the free service respectively.
Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but
#15[flagged]
I think you missed the point of the article.
As someone here in the heart of it let me elucidate:
1) Residents here on the ground were told Starlink is already active in your area. Just connect through the site with your address. No one was worried about getting "retail dishes" they were told Starlink was providing free satellite internet across the devastated areas, all they had to do was open a website, enter their address and type $0 and boom, they're connected.
2) No one here even COULD get a dish delivered on the fly if they wanted to. Most roads are still to this day broken and impassable.
3) NO ONE HERE THOUGHT THIS WAS A STANDARD "FREE TRIAL" SITUATION. THEY THOUGHT IT WAS ACTUAL RELIEF, NO STRINGS ATTACHED, NO PERSONAL HARDWARE OBLIGATION.
Ultimately, you're making the mistake of thinking this is an article explaining a free trail for those with power, existing internet, passable roads, or existing hardware. The point this piece is making is that it was false advertising to people desperate to let their families know they weren't dead.
It's probably easy from the comfort of your mother's basement out of Helene's wake to spout all of this but a) you missed the point of the article and b) no one gave a fuck about retail dishes. They were told it was available via a website as HELP. As a kindness.
I'd love to see your source on 2000 free dishes. Ask anyone local here when the storm hit if they knew that, how to connect to them (without internet already). I guarantee no one knew until days later.
Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but
#16[flagged]
Respectfully, this correction is wrong on most counts.
Per Musk and the official starlink detail document, it's available for existing and new customers in affected areas.
Starlink on X said they sent ~500 kits as of 10/1, not 2000. Do you have a source for the 2k number?
Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but
#17Earlier quoted context omitted.
The offer is specifically targeted at people buying at retail who have issues activating. And has never been misleading. You can check the source yourself
Source checked. Sending in free hardware, and we're creating an update to make service free. Oh, and after 30 days, you'll be renewed on a normal retail plan Sources: Starlink on X, Musk on X, and the Starlink details page on the free service respectively.
I have the same sources it's an offer for free service for people with equipment.
https://x.com/Starlink/status/1841503492445176151
https://x.com/Starlink/status/1841567233417576497
You don't need to activate a plan or even make an account. The dish will just work
Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but
#18Earlier quoted context omitted.
Article is misleading. There's no auto renewal
According to the starlink announcement: "After 30 days, we will move you to a paid Residential subscription, tied the location you are using it in at that time. We will reevaluate as necessary based on conditions in the area. Starlink will notify you as the 30 day mark approaches to remind you of the change."
These are people with equipment already. You don't need an account to use it so how will you be billed?
Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but
#19[flagged]
Respectfully, this correction is wrong on most counts. Per Musk and the official starlink detail document, it's available for existing and new customers in affected areas. Starlink on X said they sent ~500 kits as of 10/1, not 2000. Do you have a source for the 2k number?
I have 1k from the starlink engineer on ground and he said they've sold about the same amount to others.
Today's the 8th things change
Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but
#20[flagged]
I think you missed the point of the article. As someone here in the heart of it let me elucidate: 1) Residents here on the ground were told Starlink is already active in your area. Just connect through the site with your address. No one was worried about getting "retail dishes" they were told Starlink was providing free satellite internet across the devastated areas, all they had to do was open a website, enter their…
Thanks for the insults.
2k from the SpaceX engineer on the ground. 1k from SpaceX itself.
I can understand if somehow by a game of telephone people got that idea. But the offers are here
https://x.com/Starlink/status/1841567233417576497
https://x.com/Starlink/status/1841503492445176151
Notice the service talk
It even seems to me you'd think people would just get Internet without any hardware