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Posthog – open-source analytics and UX research tool

github.com

11–20 of 43 posts

Re: Posthog – open-source analytics and UX research tool

#13
post #8

Earlier quoted context omitted.

Why are they obligated to provide support for a free open source project?

it's not a free open project if only part of it is open and the development is done by a central company that sells the other half.

not everybody agrees with that take

Re: Posthog – open-source analytics and UX research tool

#15
post #14

Love posthog in many ways, but confused and a non-starter that they don’t support any data deletion yet. i.e., if you want user analytics to be auto-deleted after 90 days, there’s literally no way to do that yet.

Lol what?? What's their retention policy?

Re: Posthog – open-source analytics and UX research tool

#16
post #8

Earlier quoted context omitted.

Why are they obligated to provide support for a free open source project?

it's not a free open project if only part of it is open and the development is done by a central company that sells the other half.

Open source maintainers are not obligated to provide support. They're certainly not obligated to do so for free.

Re: Posthog – open-source analytics and UX research tool

#19
post #14

Love posthog in many ways, but confused and a non-starter that they don’t support any data deletion yet. i.e., if you want user analytics to be auto-deleted after 90 days, there’s literally no way to do that yet.

Hi, PostHog co-founder here. We support deletion of individual users and entire projects, so it's inaccurate to say we "don't support any data deletion". We also TTL recordings after 1 month for free users and 3 months for paid users. You're right that we don't have a way of TTL-ing out events data automatically.

We have had some requests [0]for this though it hasn't been requested that often hence we haven't prioritised this. We've recently improved some of our tooling around this so should be easier for us to ship.

[0] https://github.com/PostHog/posthog/issues/17031

Re: Posthog – open-source analytics and UX research tool

#20
post #10

Why is the self hosted version framed as a "hobby"? Is this another one of those enshittification of open source where open source is used more as a marketing gimmick instead of following it's true ethos?

That’s a pet peeve of mine so I’ll chime in. I’ve actually used it self hosted pretty much since posthog launched and moved to their cloud after a couple years. Our product blew up and it was difficult to scale, as well as a few hosted only features that we needed (by then we raised and could afford it). I also contributed code (and got some swag) which was promptly merged. They’ve also open sourced how they run the…

I tried to self-host recently and there was a lot of brokenness, and they discontinued the helm chart. They clearly don't want you to actually self host anymore and it's a shame. I have security requirements and can't yet afford their security-approved cloud product.
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