A) the device in question was provisioned by his employer, so it's not his laptop, ergo, the price is irrelevant. If he's not able to complete his work tasks on the device, then it's on him to communicate with his manager to procure a device that allows him to do so. B) if the device was purchased by him, then the onus is on him to have researched the device's full functionality prior to the spending any amount in an…
Being able to use two external screens is practically an expectation of any laptop at this point. I can understand the OP's point that this is ridiculous.