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Don't Just Say "Hello" in Chat

nohello.com

11–20 of 134 posts

Re: Don't Just Say "Hello" in Chat

#12
post #6

> It's as if you called someone on the phone and said "Hi!" and then put them on hold! Typically you both say a greeting then a conversation starts. > Instead of being polite, you are just making the other person wait for you to phrase your question, which is lost productivity. Please don't count every second of your life in productivity lost to someone else. The root of the problem might be frustration with not gett…

Absolutely - immediately getting upset that folks that didn't spend their teenage years on IRC (I did, but still) don't know the etiquette is just as annoying as not knowing the etiquette.

asl?

Re: Don't Just Say "Hello" in Chat

#13
It's great to just have URL and when I do get a 'Hi' message I just paste that back exact one back. It might seem passive aggressive but at this point I'm experiencing frustration with the practice -- to the point I'd nearly call it rude as it's just that inconsiderate to say Hi and wait.

Re: Don't Just Say "Hello" in Chat

#15

The other person isn't necessarily waiting for the response. At the least, its a communication that you are about to ask them something, i.e. check back here in the next minute or so while I type out my question. Also, "Hi" is a good way of finding out if a person is present, sometimes you might ask to call them instead of typing your question. It also might be the case there are multiple people who can answer the qu…

Chat is natively async: you don't need to know if people are there to ask a question, they might answer at any point in the next few minutes or hours.

If you do post just "hi" in a message, your question should come within seconds after.

Re: Don't Just Say "Hello" in Chat

#16

The other person isn't necessarily waiting for the response. At the least, its a communication that you are about to ask them something, i.e. check back here in the next minute or so while I type out my question. Also, "Hi" is a good way of finding out if a person is present, sometimes you might ask to call them instead of typing your question. It also might be the case there are multiple people who can answer the qu…

Not a single one of these is a valid reason; they all add a distraction round-trip and getting straight to the point achieves the same outcome without the RTT

Re: Don't Just Say "Hello" in Chat

#17
I much prefer when people acknowledge my availability first. Otherwise, if i am busy or unavailable and they then end up answering their own question, i would be wasting more cognitive effort to answer it than i would than to respond to a "hello".

Re: Don't Just Say "Hello" in Chat

#18

The other person isn't necessarily waiting for the response. At the least, its a communication that you are about to ask them something, i.e. check back here in the next minute or so while I type out my question. Also, "Hi" is a good way of finding out if a person is present, sometimes you might ask to call them instead of typing your question. It also might be the case there are multiple people who can answer the qu…

If you might ask to call, just ask to call. "Hi! I have a question about X that would be easier to explain on a call. Do you have time to hop on a call for 5 mins?" is a better way to start the conversation by a factor of about 10,000.

You can even send this to 3 or 4 people and let anyone who doesn't respond first say you caught so-and-so first and are good to go now. Or just delete the message.

Re: Don't Just Say "Hello" in Chat

#19
I'd add: also confirm promptly that you understood the answer and are good.

Sometimes after posting an explanation that has taken you time to think and write, you want to know if the other person understood it and if this is enough, and also if you can go back to your other stuff. Without an acknowledgement, you would likely keep the subject in your head in case the person needs more from you. With a simple "ok", "thanks", or a thumbs up, you can clear your head and go back to other things.

Re: Don't Just Say "Hello" in Chat

#20

The other person isn't necessarily waiting for the response. At the least, its a communication that you are about to ask them something, i.e. check back here in the next minute or so while I type out my question. Also, "Hi" is a good way of finding out if a person is present, sometimes you might ask to call them instead of typing your question. It also might be the case there are multiple people who can answer the qu…

Or you can achieve exactly the same thing by just sending whatever message you were going to send anyway.
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