A great use of generative AI targeted at helping mitigate the seemingly inevitable situation of not having enough SEs to map to sales.
I built an AI Sales Engineer
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Re: I built an AI Sales Engineer
#12Earlier quoted context omitted.
It's definitely a use case that's pretty common. I've been in post-sales/tech support most of my career but it's a similar battle. Leads to a lot of waste of technical resource time. Though I think probably being able to point as much as possible to documentation is probably where I would start.
Fair usecase. The problem with supporting sales reps is that they need answers, not pointers to documentation. That subtle difference ends up making a significant difference in product direction
Yeah, that makes a lot of sense if they need answers right on the call and not followups later on.
Re: I built an AI Sales Engineer
#13Awesome stuff, looks very cool. I liked their focus on reducing hallucinations, that stuff is often overlooked by people rushing into building AI proof of concepts.
Re: I built an AI Sales Engineer
#14This looks very promising. SEs availability is definitely a bottleneck in technical sales. I am really happy someone is finally looking at it.
Re: I built an AI Sales Engineer
#15Classic case of applying LLMs to a real world business problem. It's exactly the right time to be building something like this, love to see it!