Live data from Hacker News

The reasons people are sending back their Apple Vision Pro headsets

techradar.com

11–20 of 80 posts

Re: The reasons people are sending back their Apple Vision Pro headsets

#12

It feels like there is a tricky customer match problem with products like this where, for what is kind of a beta product, you want to target people for whom the price tag is not that big of a deal. If someone is spending a really substantial-to-them amount of money, they are probably going to have really high expectations and will be disappointed that it is very imperfect in a lot of ways. I wonder how Apple’s market…

> what is kind of a beta product

What makes AVP a beta product?

Re: The reasons people are sending back their Apple Vision Pro headsets

#14

It feels like there is a tricky customer match problem with products like this where, for what is kind of a beta product, you want to target people for whom the price tag is not that big of a deal. If someone is spending a really substantial-to-them amount of money, they are probably going to have really high expectations and will be disappointed that it is very imperfect in a lot of ways. I wonder how Apple’s market…

I think it more targets the “apple enthusiast”, or at least the “tech enthusiast”, who is used to paying a $$$ premium (at the cost of polish) to be the First at a new thing. Every company does it but Apple has a strong pattern of “v1 is setting up for v2” — e.g., the original iPhone being expensive af with no apps, but getting 3G and apps the next year.

Also, I’d wager the people buying this can mostly Certainly afford it, given how expensive it is. For those people the money is meh, or justified (business expense, app platform). For others who are Maybe affording it, returns seem like an easy failsafe if it doesn’t meet expectations.

Re: The reasons people are sending back their Apple Vision Pro headsets

#15

keeping mine :) I bought it intending to return it, I use it every day. literally have dreams about operating in 3d space now (whether that's good or bad I don't know).

I like the alternative this implies of dreaming in 2D :p

What’s your use case? I’d imagine the macOS display extending is wildly cool.

Re: The reasons people are sending back their Apple Vision Pro headsets

#16
post #2

I believe ar becomes a big thing when they have the size of a pair of glasses with 2x 16k screens. Only then it will become mass adopted, replace phones and a life without is nearly impossible. Now its too big.

Are we anywhere close to getting that resolution at that density? I think it would require a similar form factor to what you said, but lower resolutions are probably workable. The biggest thing would likely be privacy issues, just like with Glass.

Re: The reasons people are sending back their Apple Vision Pro headsets

#19
post #3

It would be instructive to know what percentage are returning them or at least have some basis for comparision to other first gen Apple products.

I have the original HTC vive, and that thing's been a box for years. I'm glad I got to experience it, but I don't need to own one day in and day out.

I completely understand why people have returned them.

Re: The reasons people are sending back their Apple Vision Pro headsets

#20

I bought the 256gb version with the intent on using it as a new and novel medium to rebuild my app building skills from conception to end after half a decade in the enterprise space. I have to say it met my expectations and for whatever gaps in UX and the featureset exist, they seem solvable and that is very exciting. Needless to say, I’m keeping mine. Influencers be damned.

[flagged]

> think there is a requisite IQ/technical need that needs to be met for people to find this gadget useful.

That sounds like a very convenient opinion for someone to have.

> also popular to shit on new apple products

Sure, in online spaces and from people who haven't bought them. Most people after making an expensive purchase will jump through hoops to justify it to themselves even if deep down they know it wasn't a great idea. It's called choice-supportive bias (https://en.wikipedia.org/wiki/Choice-supportive_bias) and people tend to fall into that trap because otherwise they end up struggling with cognitive dissonance and "buyer's remorse".

I'm sure that some of the people returning the headset accepted that they overpaid for a product that underdelivered and some were those who only bought the device to see what the hype was about or for social media points and planned to return it. Others are keeping it because they're just fine with what it is or because they're still holding out hope it'll prove more useful in the future and that's fine too, but I don't think anyone is returning the product because they're just not intelligent enough to "get it"

Post reply on HN