Live data from Hacker News

100% User-Supported

stephango.com

11–20 of 66 posts

Re: 100% User-Supported

#11

I have heard of Obsidian before; is it some kind of documentation/notes thing? The stuff in the blog post sound great, so as long as the code is open and modifiable by users, I might take a look.

It is not open source. But because you are just editing markdown, you should not get locked in (however it does have some features and plugins that will not work anywhere else...)

Re: 100% User-Supported

#12
post #5

I find the “principled software” part a bit hard to believe, considering bootstrapped companies change owners too, but the editing files part is interesting. In tina cms [1] they have “visual editing”, which is the concept of editing stuff visually but pushing boring markdown/text files to github. Visual editing is an interesting way to avoid vendor lock-in but still provide a UI based way of doing things with text f…

This is usually called WYSIWYG editing - https://blog.hubspot.com/website/wysiwyg-markdown-editor

Re: 100% User-Supported

#13
post #10

[flagged]

> acreom is VC backed, and doesn’t implement any of the mentioned practices ...yet. In typical VC fashion it will totally respect the user forever (wink, wink) until they want to actually cash out. PS: would've been a nice touch if you disclosed acreom is yours.

you’re right, disclaimer: I am the founder

not unless these values are provided by technical decisions over policies or promises.

in acreom’s case, you own the software as well as your data and there’s not much we can do about it since we built it that way (local-first, offline with optional sync, e2ee, markdown without any acreom specific formatting)

Re: 100% User-Supported

#14
I'd like to see some counterpoints. Which startups have been around for 15 years, took a bunch of VC money, but are as good to their users now as they've ever been?

It's got to be a short list.

Re: 100% User-Supported

#15
post #10

[flagged]

> acreom is VC backed, and doesn’t implement any of the mentioned practices ...yet. In typical VC fashion it will totally respect the user forever (wink, wink) until they want to actually cash out. PS: would've been a nice touch if you disclosed acreom is yours.

Being bootstrapped doesn’t somehow absolve founders of that. It’s a false sense of security.

VC-backed companies eventually exit, yes, but bootstrapped companies often just… die.

And, plenty of VC-backed companies do not commit the cardinal sins described in this article; lock-in, anti-user practices, and so on. I ran a VC-backed cybersecurity company for nearly 10 years, and we never engaged in any bad-for-the-user chicanery, and our VCs never pushed us to.

This is an article to promote Obsidian (which is fine, and I have on my list to try) but on very shaky ground. Being bootstrapped, in and of itself, does not somehow imply Obsidian will be around longer or less crappy to their users.

It’s entirely about the founders and what they prioritize; not how they got their funding.

Re: 100% User-Supported

#16
> Principled people have always been able to make principled software. The difference is that now you need far less money and far fewer employees to reach far more customers.

Absolutely. The idea that you need even tens of engineers to make a great product is ridiculous. Scope the product well and know what you’re building. Hire generalists and use boring tech. Profit.

Re: 100% User-Supported

#17

I'd like to see some counterpoints. Which startups have been around for 15 years, took a bunch of VC money, but are as good to their users now as they've ever been? It's got to be a short list.

Opposed to that, the list of VC-funded software I'm using and enjoying now, which is nonetheless bound to or already on the way to turning into piles of garbage and wasted potential, is pretty long and it took me not even a minute to put it together.

The ones I care about mostly don't even try to take my money in any reasonable way.

Re: 100% User-Supported

#18
post #15
post #10

Earlier quoted context omitted.

> acreom is VC backed, and doesn’t implement any of the mentioned practices ...yet. In typical VC fashion it will totally respect the user forever (wink, wink) until they want to actually cash out. PS: would've been a nice touch if you disclosed acreom is yours.

Being bootstrapped doesn’t somehow absolve founders of that. It’s a false sense of security. VC-backed companies eventually exit, yes, but bootstrapped companies often just… die. And, plenty of VC-backed companies do not commit the cardinal sins described in this article; lock-in, anti-user practices, and so on. I ran a VC-backed cybersecurity company for nearly 10 years, and we never engaged in any bad-for-the-user…

but I think the point is that by being "100% user supported”, the way to get rich is by getting more paying users by “making things people want” vs optimising a metric like “growth” in order to temporarily fool the next investor into overpaying at IPO or acquisition.

Re: 100% User-Supported

#19
+ this

It was super painful transition for Graphistry. Certainly as a founder responsible for payroll and having only so many hours in a day. Likewise, as business where people in serious gov, enterprise, etc teams are making mission bets on our team, it is both enabling & stress-relieving to know that we can prioritize listening to our customers more than what we think the next funding round's VCs need to hear. It's been night & day launching our new genAI analytics tool louie.ai: this time around, we've gotten to work entirely based on customer design partner feedback & revenue, vs next round VC funding pressure. Still major pressure given who our customers are etc, but of the positive kind.

We haven't taken further fundraising off the table. Importantly, this time around, if/when we do an A, it can now be very much on our terms, and in a way we feel won't unnecessarily jeapordize our customers & team.

As always, context matters. If a company is making $500K in month 3 because the founder is selling back to his old F500 buddies, or it's an n-th time serial founder who VCs line up to burn $100M on no questions asked, or it's yet another Cisco spin-out-and-in, sure. Likewise, we've been figuring out sustainable growth, and that changes a lot. But most pre/seed/A software startup situations nowadays aren't these.

Re: 100% User-Supported

#20
post #9

If Obsidian went VC or public it would be enshittified in 5 years or less.

There is no guarantee that they wont do any of that in two weeks and since it is closed source you are basically forced to accept the enshittification or have to switch to another product. This is the reason I haven't tried Obsidian yet. I will never use another closed source note taking app again.
Post reply on HN