More comments here: https://news.ycombinator.com/item?id=38181986
Millions of customers in Australia hit by mobile phone and internet outage
11–20 of 46 posts
Re: Millions of customers in Australia hit by mobile phone and internet outage
#12[flagged]
This person is being sarcastic - they have Israel on the mind. This is coming from a Jew who does not support Israel by the way (before anyone thinks I'm on their side).
Re: Millions of customers in Australia hit by mobile phone and internet outage
#13“An Optus source, who did not wish to be named because they were not authorised to speak publicly, said a BGP prefix flood from a peer was likely causing the issues on the telco’s core network.”
“Our on-site technician is actively prioritising establishing a console connection [a physical cable connection],” the message to Optus’ partners early on Wednesday said. “Rest assured that said technician is also being provided additional technical support remotely.”
[1] https://www.smh.com.au/technology/what-caused-the-optus-outa...
Re: Millions of customers in Australia hit by mobile phone and internet outage
#14“An Optus source, who did not wish to be named because they were not authorised to speak publicly, said a BGP prefix flood from a peer was likely causing the issues on the telco’s core network.” “Our on-site technician is actively prioritising establishing a console connection [a physical cable connection],” the message to Optus’ partners early on Wednesday said. “Rest assured that said technician is also being provi…
So there is one dude in a datacenter trying to plug in a db9 connector to get a serial connection in order to fix this?
Re: Millions of customers in Australia hit by mobile phone and internet outage
#15“An Optus source, who did not wish to be named because they were not authorised to speak publicly, said a BGP prefix flood from a peer was likely causing the issues on the telco’s core network.” “Our on-site technician is actively prioritising establishing a console connection [a physical cable connection],” the message to Optus’ partners early on Wednesday said. “Rest assured that said technician is also being provi…
So there is one dude in a datacenter trying to plug in a db9 connector to get a serial connection in order to fix this?
I haven't been able to find information on what part of their overall network is impacted. Per [1] they use a mixture of leased fibre and owned fibre for connectivity between Australian cities, and per [2] (note: zoom in) many point-to-point microwave links connecting mobile phone tower sites to the fibre footprint. It's potentially as bad as Optus needing to send a technician on a flight to a remote airfield somewhere in rural Australia, then driving 5 hours to a microwave tower to fix a router within the communications hut. Multiply by thousands of routers which are no doubt very much spread out. If Optus are lucky, it's just impacting routers for part of their overall network. For example, only impacting routers within data centres of the major Australian cities where you'd expect Optus to have technicians nearby who could physically access the router with 1-2 hours notice.
[1] https://www.optus.com.au/dafiles/OCA/Wholesale/ProductAndSer...
[2] https://maprad.io/us/search/text/optus?filters=WyJkdl9saWNlb...
Re: Millions of customers in Australia hit by mobile phone and internet outage
#16The same provider leaked all customer data in very recent history
Re: Millions of customers in Australia hit by mobile phone and internet outage
#17"One Optus customer, Annie, told ABC Radio she found out about the issues through her cat, who is fed through an automatic Wi-Fi feeder, and missed being fed due to the outage."
Source: https://www.stuff.co.nz/world/australia/301004965/major-optu...
Re: Millions of customers in Australia hit by mobile phone and internet outage
#18"One Optus customer, Annie, told ABC Radio she found out about the issues through her cat, who is fed through an automatic Wi-Fi feeder, and missed being fed due to the outage." Source: https://www.stuff.co.nz/world/australia/301004965/major-optu...
Catastrophic failure.
Re: Millions of customers in Australia hit by mobile phone and internet outage
#19From an interview with ABC (Australian public broadcaster/news network) with the Optus CEO --- ABC: Can you tell us why the system's gone down? Optus CEO: Unfortunately, I don't have more information to give at this stage. We have had issues since 4am. The team has tried a number of parts of restoration and so far we have not had the results that we have hoped for. And we're pursuing every avenue to get everybody bac…
Not a surprise the CEO does not understand why their network is down. Many CEOs of companies of that size think business is moving money around, doing acquisitions etc. They have no clue how their production works or where it could be vulnerable. The information they get has been filtered through several levels of management, the cynic would say through several levels of of increasing incompetence in production matters.
Re: Millions of customers in Australia hit by mobile phone and internet outage
#20If anyone in Aust is looking for a better internet service than Optus, then Launtel is very, very good: * https://launtel.net.au * https://www.productreview.com.au/listings/launtel Note - I don't work for them or anything, am just a happy customer. :)
OK, but what about for mobile?