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12ft.io has been banned by Vercel

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Re: 12ft.io has been banned by Vercel

#11
post #2

It's understandable to ban the site given it does break Vercel's terms, but the allegation that Vercel hasn't let the owner transfer the domain away is a serious concern. Removing a customer is always hard but you have to do it in a way that ends in a clean break between your business and the customer. Keeping a domain fails to achieve that in a big way.

I absolute believe that Vercel does not like to host it and they have the freedom to restrict the service. But I _am_ curious which term of the TOS it violated.

Vercel's terms are at https://vercel.com/legal/terms. A handful of possible violations from section 6, Acceptable Use:

- The Services may only be used for lawful purposes.

- You shall not attempt to undermine the security or integrity of computing systems or networks of Vercel, its partners, or any other person, and must not attempt to gain unauthorized access.

- You may not use the services or Vercel's infrastructure for proxying, scraping, to create virtual private networks, or to create virtual private servers.

Reasonable people might disagree whether 12ft.io is being unlawful, undermining the integrity of a computing system, gaining unauthorized access, or proxying/scraping. So the TOS also says:

- The final decision of whether an account is in violation of any of these acceptable use terms is at the sole discretion of Vercel.

Re: 12ft.io has been banned by Vercel

#12
> Worst yet, they took down all my projects and confiscated all my domains

Never put all your eggs in one basket.

Keep your domains at one company. Your DNS with another. Hosting, a third.

If you have activist-type projects that might attract the attention of powerful people or companies, keep those segregated from your more banal projects in their own isolated accounts.

It sucks seeing people learn this the hard way.

Re: 12ft.io has been banned by Vercel

#13
post #2

It's understandable to ban the site given it does break Vercel's terms, but the allegation that Vercel hasn't let the owner transfer the domain away is a serious concern. Removing a customer is always hard but you have to do it in a way that ends in a clean break between your business and the customer. Keeping a domain fails to achieve that in a big way.

And they shutdown all his other projects.

They presumably shut down his account, and that indirectly resulted in shutting down everything. I'd put that on the customer - if you run a risky project that could get your account banned you should partition things better.

Re: 12ft.io has been banned by Vercel

#14

> Worst yet, they took down all my projects and confiscated all my domains Never put all your eggs in one basket. Keep your domains at one company. Your DNS with another. Hosting, a third. If you have activist-type projects that might attract the attention of powerful people or companies, keep those segregated from your more banal projects in their own isolated accounts. It sucks seeing people learn this the hard way…

> Keep your domains at one company. Your DNS with another. Hosting, a third.

This just means that there are three companies that can shut you down.

Re: 12ft.io has been banned by Vercel

#16

> Worst yet, they took down all my projects and confiscated all my domains Never put all your eggs in one basket. Keep your domains at one company. Your DNS with another. Hosting, a third. If you have activist-type projects that might attract the attention of powerful people or companies, keep those segregated from your more banal projects in their own isolated accounts. It sucks seeing people learn this the hard way…

> Keep your domains at one company. Your DNS with another. Hosting, a third. This just means that there are three companies that can shut you down.

But not completely, at the same time

Re: 12ft.io has been banned by Vercel

#17
post #2

It's understandable to ban the site given it does break Vercel's terms, but the allegation that Vercel hasn't let the owner transfer the domain away is a serious concern. Removing a customer is always hard but you have to do it in a way that ends in a clean break between your business and the customer. Keeping a domain fails to achieve that in a big way.

so they seized the domain kinda like you do with malware?

it's unfortunate that the only button for Vercel admins is "seize everything in this account", as that's a bit imprecise if one domain is hacked

but if it's a person willfully violating TOS, then it's not really a hacked box, it's an intentionally created thing - and maybe that means that person shouldn't be a customer of Vercel anymore.

Re: 12ft.io has been banned by Vercel

#18
post #7
post #3

What was the site? What’s the context?

12ft.io is a paywall buster. Not sure on the context other than it might be against their ToS?

12ft hasn't worked against many prominent U.S.-based site paywalls for a while now even though other paywall-bypassing methods still work on those sites. So I had presumed the author had already been catering to some of these angry letters sent to him. Author did mention he had received at least 4 E-mails regarding such matters from Vercel in the past year. Vercel probably resorted to the nuclear option to finally get his focused attention.

Re: 12ft.io has been banned by Vercel

#20
Tangential, but I quite like the error page. Informative, concise and avoids any confusion as to what is going on.

> This Deployment has been disabled.

> Your connection is working correctly.

> Vercel is working correctly.

> If you are a visitor, contact the website owner or try again later.

> If you are the owner, please contact support.

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