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Don't use Discord as your Q&A forum

kraktoos.com

11–20 of 355 posts

Re: Don't use Discord as your Q&A forum

#13
Maybe not, but uh... forums are not the easiest things to maintain without a lot of moderation tools at your disposal. Not when they get to a certain size. Unless you want half of your day job to be implementing forum features, I suggest purchasing a license to one that already exists for your own sanity's sake. And if it runs PHP and has the ability to use Akismet, learn to configure it.

Re: Don't use Discord as your Q&A forum

#14

So long as we don’t lose sight of its utility as a chat app. I like that projects have that sort of communication channel.

Why? I think chat is a terrible way to organize this information. I don’t understand why people so readily accept working in that medium. It is all for the sake of people who don’t care enough to find the proper channels, or worse yet set them up in the first place. Even for small side projects, GitHub issues is just so so so much better than an unorganized chat history. There is no reason besides laziness to not impose at least a minimal structure on your forum/support channels.

Re: Don't use Discord as your Q&A forum

#15
Terrible post.

1. This is what the "Ban" feature is for.

2. Anecdotal. Not really an issue in my experience.

3. This is what the Discord API is for. There's a really simple API to dump the chat history. Just make a cron job to dump every 10 min or so, and host that on a static site. Problem solved.

4. See 3.

Re: Don't use Discord as your Q&A forum

#17

I'm building (with a fellow HNer) a publicly accessible Matrix server with forum-like features. Hoping to make it a decent foss alternative to discord and other closed-off community apps. [0] [0] - https://shpong.com/shpong

Looks very neat, how feature complete is it?

Re: Don't use Discord as your Q&A forum

#18
I don't know, a lot of the people that interact with my projects _want_ discord. They don't want a forum, they don't want Matrix. It's a matter of knowing your audience. I've been working on ways to better archive support/question threads, and the discord search isn't that terrible.

Re: Don't use Discord as your Q&A forum

#20

Terrible post. 1. This is what the "Ban" feature is for. 2. Anecdotal. Not really an issue in my experience. 3. This is what the Discord API is for. There's a really simple API to dump the chat history. Just make a cron job to dump every 10 min or so, and host that on a static site. Problem solved. 4. See 3.

plus the main advantage of discord is you can easily knock up a free Q&A bot that answers all the questions people ask because they didnt rtfm or search the forums.
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