Live data from Hacker News

An Update on the Lock Icon

blog.chromium.org

11–20 of 169 posts

Re: An Update on the Lock Icon

#12
post #7

I approve of getting rid of the lock icon, showing only a broken lock for HTTP and no lock for HTTPS. It's always been weird to have site permissions settings revealed by clicking that lock. But the replacement icon looks really strange to me. They're calling it a "tune icon," but I've never seen a tune icon like this, with just two circles and two lines. Looks weird. I'm surprised that it fared well in the experimen…

The icon looks like something from audio equipment. I get it.

Aren't we supposed to hate skeuomorphism?

I forget whether it's cool or not this week.

Re: An Update on the Lock Icon

#13
Think of all the webpages that tell people to look for a padlock icon in their browser? All the books, all the training materials, videos, etc.

This doesn't seem like a good idea at all.

Re: An Update on the Lock Icon

#15
I think its possible there could be a backlash against this change, as even though many peoples' understanding of the security implications of the lock icon didn't align with reality, their expectation vis a vi "lock icon means secure, no lock means insecure, be careful if there isn't a lock" could force a broad unlearning of something that the security community has tried to teach over the past ten to fifteen years.

> Despite our best efforts, our research in 2021 showed that only 11% of study participants correctly understood the precise meaning of the lock icon.

It doesn't seem to me that this is the right thing to be measuring. What matters more is: how many people critically misunderstand what the lock icon means, leading to the potential for trusting sites which shouldn't otherwise be trusted. The study itself goes on to better answer this, though its absent from the article: only 23-44% of respondents referred to the padlock at all when asked to evaluate the trustworthiness of a website. Its safe to say that some subset of that group would be shared with the group who critically & negatively misunderstand what the padlock represents, but its also safe to say that the entirety of the 11% "we know what the padlock means" group is also in the center of this venn diagram.

In other words: not more, and likely less, than a third of users were being misled by the padlock to the point of compromise. That's still a lot of people and its worth improving, but its a far cry from the 89% the blog post advertises.

When combined with the notion that the padlock's absence could cause harm; a different kind of harm, moving from "yeah this site is trustworthy I'll enter my credit card" when it isn't, to "no way this site is trustworthy I'm out of here" when it is trustworthy for some in that 23-44% group; I'm not sure this is a positive change.

I get that the world of HTTPS is evolving, and its very broadly default-on instead of default-off nowadays, but it seems to me that this is something of an expedient and ineffectual solution to something much harder: education. The article says "Despite our best efforts, our research in 2021 showed that only 11% of study participants correctly understood the precise meaning of the lock icon", but I'm at a loss for what exactly Google means by "despite our best efforts". I don't intend to be mean or combative with this observation. Education is really difficult; but when viewed through a more critical lens this article and the associated change really smells like "We failed to correctly educate our users about internet security, so we're changing an icon to absolve ourselves of the responsibility of the previous icon's inferred meaning."

Re: An Update on the Lock Icon

#16
If you're using Chrome, right-click the URL bar and check "Always show full URLs", so you can see the https:// prefix like it's 1999. This also fixes a variety of UX problems with editing URLs.

By the way, does anyone know of a good alternative to http://neverssl.com ? I had been using this for years, but now it supports SSL for some unfathomable reason.

Re: An Update on the Lock Icon

#17
post #16

If you're using Chrome, right-click the URL bar and check "Always show full URLs", so you can see the https:// prefix like it's 1999. This also fixes a variety of UX problems with editing URLs. By the way, does anyone know of a good alternative to http://neverssl.com ? I had been using this for years, but now it supports SSL for some unfathomable reason.

httpforever.com is my go to.

Re: An Update on the Lock Icon

#18
post #16

If you're using Chrome, right-click the URL bar and check "Always show full URLs", so you can see the https:// prefix like it's 1999. This also fixes a variety of UX problems with editing URLs. By the way, does anyone know of a good alternative to http://neverssl.com ? I had been using this for years, but now it supports SSL for some unfathomable reason.

> it supports SSL for some unfathomable reason.

"neverssl.com now supports ssl, as some browsers and sites automatically use https even when you don't type that in. You get a browser-cacheable page that still helps you get online by forcing a request that ... never uses ssl." -- https://twitter.com/NeverSSL/status/1456310362551164928

They're trying to solve the "how do log into this captive portal" problem, and they needed to make this change to handle that typing "neverssl.com" now often evaluates to "https://neverssl.com".

Re: An Update on the Lock Icon

#19
post #16

If you're using Chrome, right-click the URL bar and check "Always show full URLs", so you can see the https:// prefix like it's 1999. This also fixes a variety of UX problems with editing URLs. By the way, does anyone know of a good alternative to http://neverssl.com ? I had been using this for years, but now it supports SSL for some unfathomable reason.

[deleted]

Re: An Update on the Lock Icon

#20
post #16

If you're using Chrome, right-click the URL bar and check "Always show full URLs", so you can see the https:// prefix like it's 1999. This also fixes a variety of UX problems with editing URLs. By the way, does anyone know of a good alternative to http://neverssl.com ? I had been using this for years, but now it supports SSL for some unfathomable reason.

Example.com
Post reply on HN