Since you are in private beta and you work on paid stuff. Give them free copies of the final pro. Thats the best you can thank them. That's a lot better than paying every beta tester $50 and of a lot more value and respect to them. If its a good product they would be more than happy to get a free copy.
Ask YC: Give Beta users a free release copy?
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Re: Ask YC: Give Beta users a free release copy?
#12Earlier quoted context omitted.
Have you gotten $25 worth of testing, feedback, bugs, tweaks, etc... out of your average beta tester? I'll bet you have. If so, you should give them a free pro copy, and ask them to introduce their friends to your software. If your beta testers are a good sales demographic, they probably have many friends who are also good sales demographic folks.
I wouldn't say our average tester has given us $25 worth of testing. But some definitely have, even more than $25 worth. Separating these after the fact is potentially sticky.
For my startup, we're providing a service we'll be charging for monthly. All the beta testers will get some kind of discount we've yet to figure out yet (a few months free, most likely, or some steep discount) and all beta testers actually telling us about issues something probably double that if not more.
I guess I just don't like the idea of rewarding someone giving me absolutely nothing in return equally as someone giving me invaluable amounts of help.
Re: Ask YC: Give Beta users a free release copy?
#13Earlier quoted context omitted.
I wouldn't say our average tester has given us $25 worth of testing. But some definitely have, even more than $25 worth. Separating these after the fact is potentially sticky.
Well, would there be some not-sticky way of separating them after the fact? like, say, based on amount of non-trivial input they've given? There are sometimes beta "testers" who never really give any input. For my startup, we're providing a service we'll be charging for monthly. All the beta testers will get some kind of discount we've yet to figure out yet (a few months free, most likely, or some steep discount) and…
Btw, What's your startup, silencio? My email is dani.fong at gmail.
Re: Ask YC: Give Beta users a free release copy?
#14Earlier quoted context omitted.
Well, would there be some not-sticky way of separating them after the fact? like, say, based on amount of non-trivial input they've given? There are sometimes beta "testers" who never really give any input. For my startup, we're providing a service we'll be charging for monthly. All the beta testers will get some kind of discount we've yet to figure out yet (a few months free, most likely, or some steep discount) and…
In general you don't need to give beta testers much more than thanks, and the chance to try shiny new things. Earnest thanks tends to make them pretty happy, all by itself. Btw, What's your startup, silencio? My email is dani.fong at gmail.