11–20 of 490 posts
My rule of thumb is to NEVER use a Microsoft account for anything unless I’m forced to. And then I’ll create a brand new account for each use case. I so regret converting my Minecraft account. The old Mojang stuff was so much more reliable.
In what way? Does the microsoft.com login system go down often?
Nonetheless, I would have expected MS to ensure that the process includes clearer guidance for the account owner, and for deliberate decisions to be made by the school to enable this type of action.
They did a very good job of providing clear advice to BYOD users during the MDM onboarding process in InTune, and it’s confusing that this didn’t occur in this case.
Is this a surprise? I assumed everyone's experience of Microsoft accounts was something like this. Every single detail seems designed by someone who read Kafka and took the wrong lesson out of it.
Just accepting every horrible thing in the world must be so sad.
First customer service will be automated or even non existant, and very poor. Secondly the product will have been 'tweaked' so many times for new markets and product extensions that it will be very fragile when you do something at the edges of its functionality (not what the other hundreds of millions are doing).
It shouldn't really be this way - it tells a lot about software engineering that a product run by a few enthused people alone can often (but by no means must) have better support and service than a product with huge resources.
Despite the implication of malice that other comments seem to be directing at Microsoft, this just seems like a bit of an oversight (i.e. inexperience) on behalf of the school’s IT team. Nonetheless, I would have expected MS to ensure that the process includes clearer guidance for the account owner, and for deliberate decisions to be made by the school to enable this type of action. They did a very good job of provid…
The school's IT team should never have had the means to do that.
Hoping this raised issue helps cleaning up some of the mess, I find it fascinating how bizantine microsoft have become.
I also have a skype account that became some other other account, but was using the same email as my mojang account that got ported to live accounts. I kinda hope everything is neatly bound in the backend as I login through the live.com portal, but it feels like a miracle that it still works at all.
It was the same kind of fun trying to log to flickr with a old converted yahoo account. Or dealing with amazon after merging multi-coutry accounts.
Despite the implication of malice that other comments seem to be directing at Microsoft, this just seems like a bit of an oversight (i.e. inexperience) on behalf of the school’s IT team. Nonetheless, I would have expected MS to ensure that the process includes clearer guidance for the account owner, and for deliberate decisions to be made by the school to enable this type of action. They did a very good job of provid…
No matter how inexperienced they are, it shouldn’t be possible to put an external Microsoft account into this weird state without the account holder’s permission. And the “leave organisation” button shouldn’t leave the account in some weird unrecoverable state.
This all reeks of sloppy product design on Microsoft’s part. Is my Microsoft account one bad domain administrator away from being taken from me? That’s unacceptable.
The way Microsoft accounts work is almost completely opaque to users. I’ve been in similar scenarios — the switch directory or switch organisation technique usually worked for me - but wasn’t enough for this person. They never really give you enough information to tell what’s going on… maybe it’s a security risk to have consumers who are anything other than bewildered Kafkerian characters struggling against a faceles…
Realms is still in some kind of half subscribed, half not subscribed state and it still asks for my account's PIN for purchases but actually only accepts my kid's PIN. And every game warns me that my setup is questionable (store account doesn't match game account) even though it's exactly what Microsoft tells parents to do. Even Microsoft's own Minecraft app complains every 30 days!
I suggest this area for any web2 bug bounty hunters looking to make a fortune.
Despite the implication of malice that other comments seem to be directing at Microsoft, this just seems like a bit of an oversight (i.e. inexperience) on behalf of the school’s IT team. Nonetheless, I would have expected MS to ensure that the process includes clearer guidance for the account owner, and for deliberate decisions to be made by the school to enable this type of action. They did a very good job of provid…
It's a long time pattern of behavior from Microsoft about their utter lack of any care or thought for how to manage their MS Accounts system.