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Americans duped into losing $10B by illegal Indian call centres in 2022: report

timesofindia.indiatimes.com

11–20 of 504 posts

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#12
post #3

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It's never an "Indian number," it always appears to originate locally or in the US. Either way, I just use good hygiene and ignore all outside calls unless on contact list. The only people who ever need to call me are family and PagerDuty.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#13
To temper the potential for anti-indian rhetoric, US authorities work side by side with local Indian authorities to shut these down.

Mark Rober has a few videos dedicated to going after several of these scam call centers, and most recently 3 major ones were shut down and their owners arrested.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#14
post #9
post #3

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USA carriers should probably just block them like they do almost every Chinese phone number.

There's no meaningful blocking here: the victimizing party is spoofing, or using a "legitimate" forwarding service. Carriers could just cut India off entirely, but (1) money finds a way, and (2) we're going to cut off service for a democratic country of over a billion people because of a few scammers?

The remediation here needs to be statutory: (1) anti-spoofing needs to happen at the carrier level and not just the terminating connection, and (2) forwarding services need to be subjected to additional oversight and transparency requirements.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#18
my wife almost fell for one because she needed to do an amazon return.

She Googled "Amazon support phone number" on her phone and the 2nd link had a 800 number but it was a site either legit or setup by scammers to review the phone number. She called it and figured someone was funny when they asked her to install an app on her phone.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#19
post #9

Earlier quoted context omitted.

USA carriers should probably just block them like they do almost every Chinese phone number.

There's no meaningful blocking here: the victimizing party is spoofing, or using a "legitimate" forwarding service. Carriers could just cut India off entirely, but (1) money finds a way, and (2) we're going to cut off service for a democratic country of over a billion people because of a few scammers? The remediation here needs to be statutory: (1) anti-spoofing needs to happen at the carrier level and not just the t…

$10 Billion is not just a few scammers. That is an unfathomably huge industry.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#20

I find that a majority of our incoming calls are scams. Surprised that Google/Apple haven’t fixed this at the behest of the government.

I have a convenient heuristic which I imagine is quite common. I have a cell phone with an area code from where I purchased it, but I have since moved, so all my local calls come from a different area code.

Calls from my area code of residence are almost never spam, while calls from any other area code, and especially my phone's area code, are almost always spam.

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