I wonder why information-heavy communities chose "knowledge storage" in the form of Discord. Example: i'm looking to build a PrintNC - they've got a really good Wiki, however with all the options i'm a tiny bit overwhelmed, especially since for newcomers like me, there's so much to wrap my head around... Anyways, if i could look up the answers to my questions very probably someone has asked before on a forum, i would…
It's because people get a really large amount of value out of real (or near-real) time discussion- in many cases more than they get out of archival reference. Forums slow down the interaction time drastically. I'm plenty old enough to remember using forums and subsequently switching to chat, and the ability to work through things and problem solve increased massively. Not being able to find things later is, well, a problem for later, so it gets deprioritized vs the problems of now.
This forum channels thing might be a middle ground that gives the possibility of free flowing interactions but with structure, and indexing as a possibility.