Stripe has been pretty bad for us lately. Downtime yes, but also slashed our corporate card limits with no explanation and refused to restore them despite our bank writing letters supporting our position. We've been with them for 10 years and their customer service is atrocious on this position, which is unfortunate since historically it's been quite good. We went through the arduous process of switching our corporat…
Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
11–20 of 211 posts
Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#12Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#13Switched to Paddle earlier this year for other reasons, glad I'm not affected by this. Paddle is not as pleasant to work with as Stripe from a dev perspective but it also handles so much more that what I need to integrate is tiny compared to Stripe.
Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#14Switched to Paddle earlier this year for other reasons, glad I'm not affected by this. Paddle is not as pleasant to work with as Stripe from a dev perspective but it also handles so much more that what I need to integrate is tiny compared to Stripe.
Looks expensive, though. 5% + 50¢
Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#15Stripe has been pretty bad for us lately. Downtime yes, but also slashed our corporate card limits with no explanation and refused to restore them despite our bank writing letters supporting our position. We've been with them for 10 years and their customer service is atrocious on this position, which is unfortunate since historically it's been quite good. We went through the arduous process of switching our corporat…
Are processors like Square any better?
I've used Square's on-premises processing for minor stuff like a side business of mine, but nothing too serious. Their fees aren't too good; they're comparable to Stripe but Stripe's ecosystem for developers is far better.
If/when we switch, we'll probably just go to a bare bones payment processor that is much cheaper than Stripe with less support.
Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#16Switched to Paddle earlier this year for other reasons, glad I'm not affected by this. Paddle is not as pleasant to work with as Stripe from a dev perspective but it also handles so much more that what I need to integrate is tiny compared to Stripe.
Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#17Stripe has been pretty bad for us lately. Downtime yes, but also slashed our corporate card limits with no explanation and refused to restore them despite our bank writing letters supporting our position. We've been with them for 10 years and their customer service is atrocious on this position, which is unfortunate since historically it's been quite good. We went through the arduous process of switching our corporat…
Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#18Stripe has been pretty bad for us lately. Downtime yes, but also slashed our corporate card limits with no explanation and refused to restore them despite our bank writing letters supporting our position. We've been with them for 10 years and their customer service is atrocious on this position, which is unfortunate since historically it's been quite good. We went through the arduous process of switching our corporat…
Sorry for the issues here—could you email me at edwin@stripe.com?
Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#19Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#20Stripe has been pretty bad for us lately. Downtime yes, but also slashed our corporate card limits with no explanation and refused to restore them despite our bank writing letters supporting our position. We've been with them for 10 years and their customer service is atrocious on this position, which is unfortunate since historically it's been quite good. We went through the arduous process of switching our corporat…
Sorry for the issues here—could you email me at edwin@stripe.com?