31% conversion rate? That seems very high to me -- is this just in the bridal niche? Also, the LTV is 5-7x the CCA, which it says is 0.55, so that means the LTV is about $3 ? That seems very low given their market. I wonder if they are counting "converted" as something other than "sold a product."
Alternatively, given prices like those they put on the big price tag on the "Problems / Solutions" slide ($150), $3 sounds about right for the affiliate/kickback benefit they'd get from the retailer.