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Open Messaging Improves Engineering Quality
11–14 of 14 posts
Re: Open Messaging Improves Engineering Quality
#12Public/private is orthogonal to Slack/email. You can communicate by email in open DL/mailing-list style, and many default to using Slack with private group threads.
I do strongly agree with the main premise that open is better than closed. This requires organizational cultural discipline to pull off; someone needs to be pushing and training for an open approach to be used by default.
But you don’t need Slack to implement that open style.
Re: Open Messaging Improves Engineering Quality
#13I feel this is a very hard balancing act. I worked for a small team where all members would constantly think "out loud" in a public channel. It felt very nice for everyone involved, no one would criticize and the discourse was at a very pleasing level. Then, someone joined our team, that while smart, has a very intimidating way of stating his opinion.
It took maybe two weeks since this person became active on the channel for private conversations to start popping up.
Re: Open Messaging Improves Engineering Quality
#14Ehh if you start to get a lot of people messaging in one channel people will start to tune things out due to the sheer amount of messages. Sort of like banner blindness but for chat.