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Jabra denies support for Elite 85t Bluetooth earbuds on computers

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11–20 of 221 posts

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#11
post #6

This is a lesson in not buying from sketchy companies unfortunately. They don't, as far as I am seeing, advertise PC compatibility. So you are out of luck there. Return them if you can and buy something better.

Jabra is an old, well-known brand.

Well-known to be the bane of meetings in offices everywhere.

Why anyone would buy their garbage is beyond me, not that that excuses how they treat their marks^Wcustomers.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#12

This is a blatant abuse and they should be sued and shut down. This is beyond unacceptable. There is no reason to do this kind of thing.

So if you sell a bluetooth device, it is legally required to work properly with every other bluetooth device on earth? I don’t see how that will fly.

The obvious reason for doing this kind of thing is their target market & 99.9% of sales are to people using them with phones, so Jabra has no business reason to spend money providing customer support for PC interoperability.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#14
Had the same issue with my 75t Elite on OSX with Slack Huddles. It seems like the root cause was the "Enable automatic gain control", or something along those lines.

It was super annoying, as they kept muting me mid-sentence, but since turning this option I haven't faced this issue anymore.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#15
post #10

My Jabra Elite 85h over-ear headphones suffer from the same issue. These are Wirecutter's suggested Bluetooth headphones, which is why I bought them. I wonder if they still would be if it was widely known that these headphones are not meant to be used with computers.

Yeah, this is sketchy behavior for a premium brand. They really seem to need you to run their mobile app. It's hard to tell from their advertising that it covers more than iPhones... although it does say it works with Google Assistant.

The only info I found about supporting other laptops (it mentions phones, tablets, and mobile devices?) was in their help faqs:

https://www.jabra.com/supportpages/jabra-elite-85t/100-99190...

Which basically says it won't fully function... but it might work with MS teams?

I wonder what data they're collecting with the mobile app, whether it's being monetized to support development, or simply that they don't care about a fairly common use case.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#17

Had the same issue with my 75t Elite on OSX with Slack Huddles. It seems like the root cause was the "Enable automatic gain control", or something along those lines. It was super annoying, as they kept muting me mid-sentence, but since turning this option I haven't faced this issue anymore.

(OP) That's what on the Reddit post indeed, but unfortunately this option isn't available everywhere, and it doesn't always work :/

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#18

This is a lesson in not buying from sketchy companies unfortunately. They don't, as far as I am seeing, advertise PC compatibility. So you are out of luck there. Return them if you can and buy something better.

The thing is, Jabra or GM NetCom are bot sketchy vo.paniea. GM NetCom is a global leader in hearing aids.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#19

I'd hope they lose the Bluetooth label and certification for this kind of crap, but we know nothing will happen.

You'd have to prove that they're the ones with the faulty Bluetooth implementation, not the PC hardware, drivers, or OS.
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