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‘Click to Cancel’ legislation introduced in Pennsylvania
11–20 of 253 posts
Re: ‘Click to Cancel’ legislation introduced in Pennsylvania
#12The effect of this bill is probably that it will either never be enforced or companies will terminate business in Pennsylvania, at least until more jurisdictions adopt compatible rules. At best companies would only offer these rights for Pennsylvania residents. Local legislation seems incompatible with the economies of scale of internet commerce. I wish that rather than creating laws like this that only govern a tiny percentage of people, local jurisdictions would enter a pact to do so in unison before making an actual law. In the mean time, global companies are getting more brazen about ignoring compliance when there are literally hundreds of authorities they must in theory obey.
Re: ‘Click to Cancel’ legislation introduced in Pennsylvania
#13Fully in favor of this. I recently had to cancel a subscription that had no "cancel subscription" button and instead forced you to contact customer service so they could try to sell you on discounts and etc. No, just let me cancel and get on with my day. Unfortunately, it seems health clubs(and I assume gyms?) are exempt from this when they are like 80% of the problem.
During the pandemic, I built a home gym in a spare space at home for a couple hundred dollars. I'm never paying for a gym again.
Re: ‘Click to Cancel’ legislation introduced in Pennsylvania
#14Full text of the proposed bill: https://legiscan.com/PA/text/HB2511/id/2569740/Pennsylvania-...
"This section shall not apply to a business entity that is subject to the act of December 21, 1989 (P.L.672, No.87), known as the Health Club Act" (in reference to disclosure of material changes to a service) What is it with health clubs?!
That's how gyms subsidize costs. January firsters are often make or break gyms. Mostly due to the fact that leases on those spaces are expensive and the insurance for them is a complete racket (all insurance is a racket, though).
Re: ‘Click to Cancel’ legislation introduced in Pennsylvania
#15Re: ‘Click to Cancel’ legislation introduced in Pennsylvania
#16Full text of the proposed bill: https://legiscan.com/PA/text/HB2511/id/2569740/Pennsylvania-...
"This section shall not apply to a business entity that is subject to the act of December 21, 1989 (P.L.672, No.87), known as the Health Club Act" (in reference to disclosure of material changes to a service) What is it with health clubs?!
They have a business plan that is predicated on people signing up for a service that they want to use but don’t and fail to unsubscribe because it’s like giving up on reaching their perceived potential best selves. It’s simple.
Re: ‘Click to Cancel’ legislation introduced in Pennsylvania
#17This is one of those things that sounds really good on the surface, and hopefully it is so, but I'm always wary of unintended consequences when it comes to legislation. Are there any loopholes or bad behavior this might enable? Just something to keep in mind and consider, but on the surface I'd have to say that this does sound pretty good.
> unintended consequences
What do you think might happen?
Re: ‘Click to Cancel’ legislation introduced in Pennsylvania
#18Earlier quoted context omitted.
"This section shall not apply to a business entity that is subject to the act of December 21, 1989 (P.L.672, No.87), known as the Health Club Act" (in reference to disclosure of material changes to a service) What is it with health clubs?!
That's how gyms subsidize costs. January firsters are often make or break gyms. Mostly due to the fact that leases on those spaces are expensive and the insurance for them is a complete racket (all insurance is a racket, though).
While this is accurate (for "globo-gyms" like Anytime or PF, not gyms that actually having training components and charge $150-250/mo), that doesn't explain why it made its way into legislation. Legislators don't care about business models and let's be honest most of them aren't smart enough to understand it even if they did care.
Re: ‘Click to Cancel’ legislation introduced in Pennsylvania
#19Not to excuse companies that make you jump through hoops to unsubscribe, but is there any reason you can't just call your credit card/bank and cut off transactions to a company that's giving you a hard time? I've heard horror stories about people trying to cancel gym memberships, and wondered why they don't just stop paying, and let the gym figure it out.
Re: ‘Click to Cancel’ legislation introduced in Pennsylvania
#20The effect of this bill is probably that it will either never be enforced or companies will terminate business in Pennsylvania, at least until more jurisdictions adopt compatible rules. At best companies would only offer these rights for Pennsylvania residents. Local legislation seems incompatible with the economies of scale of internet commerce. I wish that rather than creating laws like this that only govern a tiny…
ATT Wireless currently offers online cancellations only if you are in New York. These laws help.