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Why I'll never use Affirm again

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11–20 of 298 posts

Re: Why I'll never use Affirm again

#11
post #3

The lead is generous. Affirm is charging you for a loan you've already paid and threatening you with late payment. This should be criminal.

Extortion?

Indeed. I would just pay it again. 25% of $271 is cheaper than a credit score hit. You can simultaneously dispute with the Attorney General office.

Re: Why I'll never use Affirm again

#12
post #3

Earlier quoted context omitted.

Extortion?

Indeed. I would just pay it again. 25% of $271 is cheaper than a credit score hit. You can simultaneously dispute with the Attorney General office.

And that's how they make money on 0% interest loans.

Re: Why I'll never use Affirm again

#14
post #7

Sounds like the only harm done to you is some unpleasant emails, and some phone calls that were also rather unpleasant that you initiated. Their automated systems and support seem rather terrible(unfortunately normal). You might have just sent these bad automated emails to your spam folder and been just fine. Everything else is based on some imagined harm that might or might not come to you or some other imaginary pe…

> Everything else is based on some imagined harm that might or might not come to you or some other imaginary person at some point in the future. They threatened to report this to a credit rating agency. At any given time it's probably not a big deal assuming 1) you don't need to replace your car or sign a lease or get a personal loan around that time and 2) you know that you can dispute negative marks on your credit…

Disputing a negative hit to your credit score does not mean it gets removed. You need to have excellent documentation, which the author does but not everyone is so meticulous throughout a months-long dispute.

Also, credit scores are used now for some job applications. You can’t get some jobs without a good credit score. If you refuse to sign a waiver allowing the potential employer access to your credit score, you forfeit the job. Such jobs are often in the financial sector where employers want to make sure you do not have an incentive to steal.

Re: Why I'll never use Affirm again

#15
post #3

Earlier quoted context omitted.

Extortion?

Indeed. I would just pay it again. 25% of $271 is cheaper than a credit score hit. You can simultaneously dispute with the Attorney General office.

You should probably read patio11's article on fighting credit agencies instead.

https://www.kalzumeus.com/2017/09/09/identity-theft-credit-r...

Re: Why I'll never use Affirm again

#16
post #10

This is so strange. If Affirm is the creditor why does he not ask Affirm to initiate a chargeback against the merchant? Is this one way Affirm can compete against credit cards, that they do not need to handle this kind of situation?

Affirm does allow people to open a chargeback dispute, but personally I was always taught to go through your credit card/bank.

Also, after reading this account I would be very hesitant to go through Affirm for anything. Chase seems responsive on the other hand.

Re: Why I'll never use Affirm again

#17
I've never understood the appeal of using a product like Affirm, especially if you already have a credit card.

Credit cards already give you a 30-day grace period before purchases start accruing interest. Using Affirm to extend that to 42 days seems inconsequential.

It seems like their target customer are people bad with credit, which would make them predatory.

Re: Why I'll never use Affirm again

#19

Earlier quoted context omitted.

Indeed. I would just pay it again. 25% of $271 is cheaper than a credit score hit. You can simultaneously dispute with the Attorney General office.

And that's how they make money on 0% interest loans.

A buggy edge case on a tiny borrowed amount does not equate a business model of a multi-million dollar corporation. I've borrowed a total of almost $10,000 thru Affirm over the years and never had problems.

Re: Why I'll never use Affirm again

#20
post #4

My next steps are to file a complaint with the NY State Attorney General's office. This is a right approach. I wish more people know about this.

Filing a complaint is nice, but you’re basically at the mercy of the AG to care enough to do something.

Anecdotally it seems like the NY AG and CFPB are often pretty responsive. It at least creates a paper trail.
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