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Visa's marketing opt-out has been down for over a week. Is this a legal issue?

marketingreportoptout.visa.com

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Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#11

Post by djrogers »

derefr wrote: post #5
mikece wrote: post #3

The credit card companies make so much money that reimbursing fraudulent transactions is almost a rounding error -- which is why they aren't in a rush to spend the money to implement chip and PIN security. Given this attitude I'm guessing someone already ran the cost/benefit analysis of pivoting engineering teams to fix the opt-out website versus just paying a fine -- and that paying lawyers to contest any fine they…

You say that as if it would be a CapEx-laden technological hurdle for Visa, MasterCard, etc. to implement chip-and-pin. But these same companies are already issuing 100% chip-and-pin (plus tap) cards in every market other than the US. If you want to blame anyone, blame the vendors of US ATMs and POS systems. Without their support, and a willingness to push through a deprecation/replacement of older hardware, chip-and…

> But these same companies are already issuing 100% chip-and-pin (plus tap) cards in every market other than the US.

Citation please? I haven't seen a non-chip-and-pin card issued here in the US for at least 5 years (probably even longer), and that includes my tiny local bank..

Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#12

Post by dave5104 »

sbysb wrote: post #9
derefr wrote: post #5

Earlier quoted context omitted.

You say that as if it would be a CapEx-laden technological hurdle for Visa, MasterCard, etc. to implement chip-and-pin. But these same companies are already issuing 100% chip-and-pin (plus tap) cards in every market other than the US. If you want to blame anyone, blame the vendors of US ATMs and POS systems. Without their support, and a willingness to push through a deprecation/replacement of older hardware, chip-and…

This must be regional because I have been using a chip-and-pin card for the last 5 years and I cannot for the life of me remember the last time I had to physically swipe the card. Tap support is definitely still spotty but that is something that is more of a convenience than a security issue

I also can't remember the last time I had to swipe a card where I am in the US. I also prefer using Apple Pay, and tbh, can't remember the last time I had to use my physical card.

Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#13

Post by Johnny555 »

mikece wrote: post #3

The credit card companies make so much money that reimbursing fraudulent transactions is almost a rounding error -- which is why they aren't in a rush to spend the money to implement chip and PIN security. Given this attitude I'm guessing someone already ran the cost/benefit analysis of pivoting engineering teams to fix the opt-out website versus just paying a fine -- and that paying lawyers to contest any fine they…

The credit card companies make so much money that reimbursing fraudulent transactions is almost a rounding error

The credit card companies (i.e. Visa) don't reimburse fraud, they leave that to the issuing banks (i.e. Chase, Capital One, etc.... whoever you got your card from)

Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#14

Post by toomuchtodo »

robertwiblin wrote: post #2

A description of what you are supposed to be able to opt-out from on Visa cards is here: "In some countries, Visa enhances card transaction data and uses it to generate anonymised and aggregated consumer spending and marketing reports and other data products that enable companies to improve their marketing efforts. These solutions help companies identify consumers that they can target." https://www.visa.co.uk/legal/p…

https://reportfraud.ftc.gov/#/assistant

https://www.consumerfinance.gov/complaint/

California residents: https://oag.ca.gov/contact/consumer-complaint-against-busine...

EU Residents: https://ec.europa.eu/info/law/law-topic/data-protection/refo...

(i cannot say for sure if/what regulatory impacts this might have; let regulators know, let them figure it out, that's why they exist)

Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#15

Post by anonymousiam »

Johnny555 wrote: post #13
mikece wrote: post #3

The credit card companies make so much money that reimbursing fraudulent transactions is almost a rounding error -- which is why they aren't in a rush to spend the money to implement chip and PIN security. Given this attitude I'm guessing someone already ran the cost/benefit analysis of pivoting engineering teams to fix the opt-out website versus just paying a fine -- and that paying lawyers to contest any fine they…

The credit card companies make so much money that reimbursing fraudulent transactions is almost a rounding error The credit card companies (i.e. Visa) don't reimburse fraud, they leave that to the issuing banks (i.e. Chase, Capital One, etc.... whoever you got your card from)

American Express handles their own fraud cases. Their cards are generally not issued by banks. I have no association with them other than being a card member since 1982, but their customer service is far better than Visa/MC, and yes, you can get a card from them with no annual fees + perks.

Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#16

Post by Shared404 »

sbysb wrote: post #9
derefr wrote: post #5

Earlier quoted context omitted.

You say that as if it would be a CapEx-laden technological hurdle for Visa, MasterCard, etc. to implement chip-and-pin. But these same companies are already issuing 100% chip-and-pin (plus tap) cards in every market other than the US. If you want to blame anyone, blame the vendors of US ATMs and POS systems. Without their support, and a willingness to push through a deprecation/replacement of older hardware, chip-and…

This must be regional because I have been using a chip-and-pin card for the last 5 years and I cannot for the life of me remember the last time I had to physically swipe the card. Tap support is definitely still spotty but that is something that is more of a convenience than a security issue

Also US based here, and can't remember the last time I had to swipe.

There are even places with no swipe, where we can only use chip.

Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#17

Post by ksenzee »

derefr wrote: post #5
mikece wrote: post #3

The credit card companies make so much money that reimbursing fraudulent transactions is almost a rounding error -- which is why they aren't in a rush to spend the money to implement chip and PIN security. Given this attitude I'm guessing someone already ran the cost/benefit analysis of pivoting engineering teams to fix the opt-out website versus just paying a fine -- and that paying lawyers to contest any fine they…

You say that as if it would be a CapEx-laden technological hurdle for Visa, MasterCard, etc. to implement chip-and-pin. But these same companies are already issuing 100% chip-and-pin (plus tap) cards in every market other than the US. If you want to blame anyone, blame the vendors of US ATMs and POS systems. Without their support, and a willingness to push through a deprecation/replacement of older hardware, chip-and…

Er, how often do you visit? We've had widespread chip-reading terminals in the US for almost a decade.

Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#19

Post by encryptluks2 »

gordon_freeman wrote: post #6
docflabby wrote: post #4

Nah cos big corps just do what they want with no penalties unless they piss off enough people that the politicans feel like they need to make a point.. ...we're well into gangster capitalism now

or enough people or someone "influential" start to complain on social media and it gets enough traction.

No post body was provided.

Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#20

Post by nxm »

anonymousiam wrote: post #15
Johnny555 wrote: post #13

Earlier quoted context omitted.

The credit card companies make so much money that reimbursing fraudulent transactions is almost a rounding error The credit card companies (i.e. Visa) don't reimburse fraud, they leave that to the issuing banks (i.e. Chase, Capital One, etc.... whoever you got your card from)

American Express handles their own fraud cases. Their cards are generally not issued by banks. I have no association with them other than being a card member since 1982, but their customer service is far better than Visa/MC, and yes, you can get a card from them with no annual fees + perks.

Unfortunately at a bigger cost to the merchant, which hurts in case of small businesses
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