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A simple argument for investing in your pricing

cranberryblog.substack.com

11–20 of 24 posts

Re: A simple argument for investing in your pricing

#11
post #7

Earlier quoted context omitted.

unfortunately you only have the willingness to pay before the product or feature is delivered.

That's not true at all. You can charge customers before you build anything - it's just the 'pre-order model'. Lots of businesses do that, including some high-profile startups. Check out the sites like Seedrs and Kickstarter for examples.

that's true, I guess in that case you do know that people really, really want it. Seems most suited to something obsessive, like games.

I tend to discount it as I have never paid for something on spec.

Re: A simple argument for investing in your pricing

#12
When thinking about the concept of increasing prices, the company that comes to mind for me is Teenage Engineering, the Stockholm based design company most famous for their OP-1 synth/sampler. For example, both OP-1 and OD-11 (wireless speakers) have more or less been doubled in price over the years, and when they release new products such as their computer case Computer-1 and their portable speaker OB-4, there’s an endless outcry on different social media platforms and forums that the prices are ridiculous. That might be true for many people, but in the end, new products often are sold-out pretty much immediately, so there’s obviously enough people willing to pay these prices at the rate they’re able to produce them.

For me, this is a sign of a healthy price setting culture within a company. If there are people who are willing to pay much more than me, I wouldn’t want the products priced at my level. Let these people part with their money first, making me relatively richer than them and enriching the company who can put the money towards creating even better products that I eventually can scoop up on the second hand market for the same price I’ll be able to resell it for. The alternative is to keep the prices down, effectively creating some kind of lottery with regard to who happen to check their e-mail when a new batch is released.

This might have been a bit of a rambling, but in the end, I just want to say that I, as a consumer, wish that more companies would try to maximize their profits when it comes to pricing and that they should go against the sentiment that it’s somehow greedy to do so.

Re: A simple argument for investing in your pricing

#13
In economics, this is called demand estimation. There is a gigantic empirical literature on how to do it right under a wide variety of assumptions.

It is practiced in industry at Amazon and Microsoft among other places.

Price discrimination comes in three forms and is discussed in any textbook on industrial organization.

There is a lot of good theory AND empirical work for anyone interested in applying these techniques.

Re: A simple argument for investing in your pricing

#14
When new freelancers ask how much they should charge, the answer is always "as much as you can get away with". In my experience, competing on price gets you the stingiest penny pinchers.

However, if your customers are the product (advertising, affiliate marketing), then you should squeeze your advertisers more, not your customers. So many content creators ruin their hard work by going too hard with monetising their users.

Re: A simple argument for investing in your pricing

#15
post #5

> Price increases on existing customers are pure margin. Don't do this. Grandfather your old customers. Of course, it depends on the kind of business. But in B2C, customers can be price-sensitize and they don't (rightly so) understand why they should pay more for the same value they receive from a product. > Now let’s assume we increase average prices by just 10% without losing any customers. I chuckled.

Losing customers is fine. I subscribe to Alan Weiss's perspective that purposely losing the bottom 10% of your customers is how you grow.

Re: A simple argument for investing in your pricing

#16
post #6
post #2

Customers’ willingness to pay signals how much they value a product or feature. I'd change that very slightly. It's not their willingness to pay, but their cold, hard cash that signals how much they value the product. Many, many people will say they're willing to pay for a product before you build it, and they really are, but won't actually pay for it when it comes time to sign up because they either no longer have t…

The book „The Mom Test“ describes the behaviour very good. Most often these people are not totally honest in evaluating your idea because multiple reasons e.g. you asking the wrong way (happened to me too!) or they are not really thinking about it buying it but only about commenting your idea. Should be read by everyone!

The Mom Test is such a great (and quick) read!

Re: A simple argument for investing in your pricing

#17
post #5

> Price increases on existing customers are pure margin. Don't do this. Grandfather your old customers. Of course, it depends on the kind of business. But in B2C, customers can be price-sensitize and they don't (rightly so) understand why they should pay more for the same value they receive from a product. > Now let’s assume we increase average prices by just 10% without losing any customers. I chuckled.

Increasing price without any new features can be seen as greedy cash-grab and do damage to your brand which is hard to measure. Also, if you _do_ lose customers, will they come back if you backpedal and reset prices to the previous state?

Re: A simple argument for investing in your pricing

#18

When thinking about the concept of increasing prices, the company that comes to mind for me is Teenage Engineering, the Stockholm based design company most famous for their OP-1 synth/sampler. For example, both OP-1 and OD-11 (wireless speakers) have more or less been doubled in price over the years, and when they release new products such as their computer case Computer-1 and their portable speaker OB-4, there’s an…

At this point I think there is simply too much money floating around. People (as a collective mass, not criticizing any single person) spend it on stuff like LEGO, retro consoles and such, priced well over what it takes to produce/sell/develop it.

Buying behavior seems to be so emotional and impulse-driven these days.

Re: A simple argument for investing in your pricing

#19

When thinking about the concept of increasing prices, the company that comes to mind for me is Teenage Engineering, the Stockholm based design company most famous for their OP-1 synth/sampler. For example, both OP-1 and OD-11 (wireless speakers) have more or less been doubled in price over the years, and when they release new products such as their computer case Computer-1 and their portable speaker OB-4, there’s an…

No post body was provided.

Re: A simple argument for investing in your pricing

#20

In economics, this is called demand estimation. There is a gigantic empirical literature on how to do it right under a wide variety of assumptions. It is practiced in industry at Amazon and Microsoft among other places. Price discrimination comes in three forms and is discussed in any textbook on industrial organization. There is a lot of good theory AND empirical work for anyone interested in applying these techniqu…

> There is a lot of good theory AND empirical work for anyone interested in applying these techniques.

In relation to tech (and software in particular), can you point to some resources that would be useful to explore some of these concepts?

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