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Verizon Rejecting Twilio Error Message as Violating Carrier Guidelines
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Re: Verizon Rejecting Twilio Error Message as Violating Carrier Guidelines
#12All traffic passing through Twilio is categorized as application-to-person traffic. If you haven't registered your brand, been assigned a trust score, and registered your specific number with a specific a2p campaign, you'll be subjected to heavy filtering. I'm not positive, but I think voip.ms only allows person-to-person traffic. Try registering a number there and sending the same message that got blocked.
>> All traffic passing through Twilio is categorized as application-to-person traffic.
Thanks, I didn't know that.
>> If you haven't registered your brand, been assigned a trust score, and registered your specific number with a specific a2p campaign, you'll be subjected to heavy filtering.
I've done none of the above. I've been using Twilio for 3 years and this is the first time I've ever had an SMS rejected. I don't get it.
>> I think voip.ms only allows person-to-person traffic. Try registering a number there and sending the same message that got blocked.
I'll give that a try.
Re: Verizon Rejecting Twilio Error Message as Violating Carrier Guidelines
#13All traffic passing through Twilio is categorized as application-to-person traffic. If you haven't registered your brand, been assigned a trust score, and registered your specific number with a specific a2p campaign, you'll be subjected to heavy filtering. I'm not positive, but I think voip.ms only allows person-to-person traffic. Try registering a number there and sending the same message that got blocked.
>> All traffic passing through Twilio is categorized as application-to-person traffic. Thanks, I didn't know that. >> If you haven't registered your brand, been assigned a trust score, and registered your specific number with a specific a2p campaign, you'll be subjected to heavy filtering. I've done none of the above. I've been using Twilio for 3 years and this is the first time I've ever had an SMS rejected. I don't…
These are relatively new restrictions - have been rolling out since this fall.
https://support.twilio.com/hc/en-us/articles/1260800720410-W...
I've found sending from toll free numbers like 1-888 reduced filtering also. Only costs like a dollar or 2 a month extra.
Re: Verizon Rejecting Twilio Error Message as Violating Carrier Guidelines
#14Earlier quoted context omitted.
>> All traffic passing through Twilio is categorized as application-to-person traffic. Thanks, I didn't know that. >> If you haven't registered your brand, been assigned a trust score, and registered your specific number with a specific a2p campaign, you'll be subjected to heavy filtering. I've done none of the above. I've been using Twilio for 3 years and this is the first time I've ever had an SMS rejected. I don't…
These are relatively new restrictions - have been rolling out since this fall. https://support.twilio.com/hc/en-us/articles/1260800720410-W... I've found sending from toll free numbers like 1-888 reduced filtering also. Only costs like a dollar or 2 a month extra.
That's not just anecdotal. The carriers do process short code and toll free traffic differently from regular 10DLC. You don't even need do register an a2p campaign for them.