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Launch HN: DailyBot (YC S21) – in-chat automation for work

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Re: Launch HN: DailyBot (YC S21) – in-chat automation for work

#11

Post by youce »

maomorales wrote: post #6
youce wrote: post #4

What sets DailyBot apart from all its competition? There are lots and lots of chatbots out there doing these things.

We’re not yet another chatbot. DailyBot is an automation platform that delivers a chat assistant that you can use for many purposes. The main difference: privacy and security. Many feature-bots out there do not follow strong security and privacy measures. This is our top priority and we’re working on SOC2-Type2 compliance which will be ready in 2022. DailyBot is an all-in-one solution, it replaces many other chatbots…

Interesting balance between convenience and security, best of luck!

Re: Launch HN: DailyBot (YC S21) – in-chat automation for work

#12

Post by kjz12 »

Congrats on your launch!

How are you planning to compete with specialized tools like Donut or CoffeePals that do one thing (1-1 chats) very well, with lots of user-friendly configuration?

Why would somebody choose DailyBot over Donut/CoffeePals or vice versa?

Are you targeting different kinds of customers than those specialized tools?

Re: Launch HN: DailyBot (YC S21) – in-chat automation for work

#13

Post by maomorales »

ethbr0 wrote: post #10
maomorales wrote: post #9

Earlier quoted context omitted.

I agree. The ideal situation is when they are on the same page and reach with thoughtful feedback or willing to help.

There have been several great pieces (on HN and elsewhere) about the key multiplier to doing remote work effectively has been moving from synchronous communication / processes to asynchronous ones. And it's pretty simple. Why have a fixed time standup when people are all over time zones and work hours? But! All the info from a standup still needs to be regularly captured and disseminated. It just needs to be done asy…

Indeed, good asynchronous practices are a key multiplier, and I believe remote teams should invest on establishing these early on. In our case, moving our standups to async was a game changer.

DailyBot manages this smoothly, it takes in account each person's timezone, it sends reminders and posts reports automatically in chat channels. And the best part is the web dashboard, you can see organized reports, see analytics like who's the person that is most blocked this week (so the team can help out), see the trend of engagement, and additional info like team morale.

With DailyBot, you can download that data in XLS,CSV,PDF, and you can search across reports very easily, on the web, or using the bot. This is is just one of the use cases that users are achieving with our product :)

Re: Launch HN: DailyBot (YC S21) – in-chat automation for work

#14

Post by maomorales »

kjz12 wrote: post #12

Congrats on your launch! How are you planning to compete with specialized tools like Donut or CoffeePals that do one thing (1-1 chats) very well, with lots of user-friendly configuration? Why would somebody choose DailyBot over Donut/CoffeePals or vice versa? Are you targeting different kinds of customers than those specialized tools?

Thanks! love these questions.

Our aim is to provide an all-in-one solution so companies don't need to get a bunch of different feature-bot software subscriptions to manage what they can achieve with DailyBot.

Our product is user-friendly and highly customizable - which is a great advantage, you can adapt it to be your team's chat assistant. You may want to run 1-1 chats (we call it virtual coffee) like Donut, set up in-chat watercooler & icebreaker prompts every week, but also get reminders of your team's birthdays or use DailyBot for stand-ups and/or as a shared knowledge base for the team.

Users that have moved to DailyBot see a lot of value in our all-in-one approach as they are reducing tooling fatigue, have more compelling analytics/reports, and for some companies it is better in terms of risk assessments: if you have to comply with strong security, it's better to audit one vendor rather than 6+ bots, plus DailyBot is reliable with SOC2-Type2 coming soon.

We might target similar customers for some use cases, but different ones in other cases like workflows, in-chat automation, etc.

The wide range of use cases covered by DailyBot is exciting for us, we're working to create templates and content that can inspire and speed up the setup of every type of customer.

Re: Launch HN: DailyBot (YC S21) – in-chat automation for work

#15

Post by eferro »

Here is a happy user. We use daily bot daily in all Product+Engineering teams and it helps us a lot to get organized and build small automations.

Considering that it includes a few small utilities, can you think of a way to integrate it with external video conferencing systems? I'm thinking about having utilities (pomodoro, stopwatch, meeting cost counter) during the meeting...

I'm also interested to see what moves forward as a general automation tool... any interesting related functionality in the roadmap?

Re: Launch HN: DailyBot (YC S21) – in-chat automation for work

#16

Post by maomorales »

eferro wrote: post #15

Here is a happy user. We use daily bot daily in all Product+Engineering teams and it helps us a lot to get organized and build small automations. Considering that it includes a few small utilities, can you think of a way to integrate it with external video conferencing systems? I'm thinking about having utilities (pomodoro, stopwatch, meeting cost counter) during the meeting... I'm also interested to see what moves f…

I’m glad you’re using DailyBot :)

We have not looked at these integrations with video conferencing apps closely but having tools for better video meetings does sound useful - we’ll take a look.

In general automation: a feature that is coming next year is Integromat support, also, we recently launched a feature that allows you to turn any DailyBot Form in an online data table: you can store and query data from it using the chat assistant. Teams are using this to have time-off tracking, inventories, track their code releases, etc. These Forms support integrations with WebHooks.

And there is more to come next year around Chat-Ops, we’ll be sharing these updates with our users. Thanks!

Re: Launch HN: DailyBot (YC S21) – in-chat automation for work

#17

Post by rsweeney21 »

Some feedback on the demo video from a potential customer: It moves way too fast. It's a chat based product, but things were moving around so much and so quickly, I couldn't read anything. A minute in, I had no idea what that product does. You have to give the audience enough time to read what's on the screen.

I had to slow the video all the way down to .25 speed to read that the bot asked the person to fill out their daily standup report.

A simple demo by one of the founders walking through how the product works would have been much better IMO.

Hope that helps!

Re: Launch HN: DailyBot (YC S21) – in-chat automation for work

#18

Post by maomorales »

rsweeney21 wrote: post #17

Some feedback on the demo video from a potential customer: It moves way too fast. It's a chat based product, but things were moving around so much and so quickly, I couldn't read anything. A minute in, I had no idea what that product does. You have to give the audience enough time to read what's on the screen. I had to slow the video all the way down to .25 speed to read that the bot asked the person to fill out thei…

Thanks for this feedback! we'll improve the timing and I will prioritize creating the walkthrough video - in the meantime, feel free to reach out if you want to see a full demo: mauricioatdailybotdotcom

Re: Launch HN: DailyBot (YC S21) – in-chat automation for work

#19

Post by simon_000666 »

Hey, I’ve got another feature request for you - detect when your messages sound passive aggressive, angry or sarcastic. I’ve noticed many people who switch to remote work who were fine to work with in person have terrible online style and put people’s backs up - a way to tell those people automatically would be great. Also onboarding checklists & guides and faq abilities would be cool.

Re: Launch HN: DailyBot (YC S21) – in-chat automation for work

#20

Post by maomorales »

simon_000666 wrote: post #19

Hey, I’ve got another feature request for you - detect when your messages sound passive aggressive, angry or sarcastic. I’ve noticed many people who switch to remote work who were fine to work with in person have terrible online style and put people’s backs up - a way to tell those people automatically would be great. Also onboarding checklists & guides and faq abilities would be cool.

Thanks. We're working in something related to faqs and team knowledge bases (already have an initial version of this). The onboarding checklists sound useful as well, noted!

About detecting the online style and messages - the point here is that we don't want DailyBot to be able to read all the messages that a person is sending through the chat, we believe it's important to respect the privacy and avoid processing all that content. Currently, DailyBot can only process direct messages between user and chatbot, or in channels when @DailyBot is mentioned.

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